434415720-5-27-2026-07-CC-GKUN-DVBLNP-20260623085441

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415720
Report Date: 05/27/2026
Date Signed: 05/27/2026 12:54:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Liridon Fici

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260323114637

FACILITY NAME:	LAUREL PLAY GARDENS		FACILITY NUMBER:	434415720
ADMINISTRATOR:	SOUVANNARY THONGMANIVONG		FACILITY TYPE:	850
ADDRESS:	1050 PARK AVENUE		TELEPHONE:	(408) 645-5783
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95126
CAPACITY:	52	CENSUS: 23	DATE:	05/27/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Smitaben Mistry “ Sneha”		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Staff did not provide a safe, healthful environment to children in care.
Staff did not accord dignity to child in care.
Staff do not have the educational requirements to provide care and supervision to day care children in.
Staff are not following day care child's special diet while in care.

INVESTIGATION FINDINGS:

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On 5/27/2026, Licensing Program Analyst (LPA) Liridon Fici (Doni) conducted an unannounced Complaint Investigation and met with Director, Smitaben Mistry “ Sneha” and informed her of the purpose of today’s visit. LPA also gathered a census of children.

During the course of the investigation, LPA conducted observations, interviewed staff and parents, and obtained documents.

It was alleged that staff did not provide a safe, healthful environment to children in care and staff did not accord dignity to a child in care. Based on interviews conducted, LPA learned that personal cell phones are not permitted during work hours. Staff are provided with work cell phones to take photos and videos of children for the purpose of sharing with the child’s parents.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260323114637

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: LAUREL PLAY GARDENS	FACILITY NUMBER: 434415720
	VISIT DATE: 05/27/2026

NARRATIVE

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LPA was informed that consent forms for photos and videos are signed by parents; LPA observed consent forms signed and dated by children of parents. Parents interviewed stated they do not have concerns regarding the care and supervision provided to their children. LPA was also informed that their children have not expressed behaviors indicating they do not want to attend the center.

It was alleged that staff do not meet the educational requirements to provide care and supervision to day care children and that staff are not following child’s dietary restriction. Based on interviews and observations conducted, LPA observed Staff 3 (S3) in the infant classroom with the Director and another aide on multiple occasions. S3 stated she is a floater and provides breaks on the preschool side but is not left alone with children and is accompanied by a qualified teacher. LPA inquired about dietary restrictions, and staff stated that a list of children’s dietary restrictions is posted on the preschool side near the whiteboard, where staff have access to review it. LPA observed the dietary restriction list for children in care on 5/7/2026.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.

Exit interview conducted and report was reviewed with Licensee, Beri, Aakriti along with appeal rights provided.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026

LIC9099 (FAS) - (06/04)

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