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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415775
Report Date: 01/24/2024
Date Signed: 01/24/2024 02:40:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20231212151944
FACILITY NAME:SUNFLOWERS MONTESSORI PRESCHOOLFACILITY NUMBER:
434415775
ADMINISTRATOR:CHIA THAOFACILITY TYPE:
850
ADDRESS:667 NORTH FIRST STREETTELEPHONE:
(408) 885-0202
CITY:SAN JOSESTATE: CAZIP CODE:
95112
CAPACITY:46CENSUS: 5DATE:
01/24/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Chia ThaoTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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1. Licensee handled day care child in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Anna Morales conducted an unannounced subsequent complaint visit investigation today and met with Program Director, Chia Thao. The purpose of today's visit was to deliver the investigation finding for the above allegation.

LPA (Licensing Program Analyst) conducted an initial interview with staff 12/13/2023, and on 1/3/2024, LPA's (Licensing Program Analysts)Anna Morales and Doni Fici conducted interviews with staff and other parties involved. Staff stated that they have not seen any of the staff handle any of the children in a rough manner. Other parties stated that they enjoy attending the Preschool and like the teachers.

-Continue on LIC9099C-
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20231212151944
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SUNFLOWERS MONTESSORI PRESCHOOL
FACILITY NUMBER: 434415775
VISIT DATE: 01/24/2024
NARRATIVE
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Parents stated that they had no concerns on how the staff are treating their children at the center. Parents stated that overall they have enjoyed the services their children are receiving. LPA, also, interviewed an representative from the San Jose Police Department who stated that their was not enough evidence to make an arrest.

Based on interviews, record reviews, observations and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

NOTICE OF SITE VISIT WAS ISSUED AND DIRECTOR WAS INFORMED TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2