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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415786
Report Date: 08/30/2022
Date Signed: 08/30/2022 03:18:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2022 and conducted by Evaluator Samantha Yip
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20220613084153
FACILITY NAME:FOOTSTEPS PRESCHOOLFACILITY NUMBER:
434415786
ADMINISTRATOR:RACHEL RATLIFFFACILITY TYPE:
850
ADDRESS:8335 CHURCH STREETTELEPHONE:
(408) 842-7269
CITY:GILROYSTATE: CAZIP CODE:
95020
CAPACITY:41CENSUS: 38DATE:
08/30/2022
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Rachel RatliffTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member hit daycare child causing bruising.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Samantha Yip conducted an unannounced subsequent complaint investigation. LPA met with Director Rachel Ratliff and explained the reason for the inspection. Present during today's inspection were 38 children and at least 5 staff.

During the course of this investigation, LPA conducted interviews with staff, children, and third party. LPA also reviewed parent handbook, employee handbook, parent agreement, In-Service Training for Staff 2022-2023, and other relevant documents. LPA also conducted observation and inspected the inside and outside of the facility. Based on the information obtained, the above allegation is found to be UNSUBSTANTIATED, meaning although, the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were cited as a result of this inspection. Exit interview conducted and report was discussed and provided to Director Rachel Ratliff. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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