<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415836
Report Date: 08/13/2025
Date Signed: 08/13/2025 11:23:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2025 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250721124507
FACILITY NAME:QUINTERO, LIZ ANDREAFACILITY NUMBER:
434415836
ADMINISTRATOR:QUINTERO, LIZ ANDREAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 575-1774
CITY:CUPERTINOSTATE: CAZIP CODE:
95014
CAPACITY:14CENSUS: 11DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Liz Andrea QuinteroTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulting in daycare children engaging in inappropriate behavior.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Marilou Monico, made a follow up complaint investigation and to deliver findings. LPA met with Licensee, Liz Andrea Quintero. LPA interviewed children and Licensee's two adult assistants.

During the course of the investigation, LPA conducted observations, interviewed licensee, licensee's husband, parents, assistants and children, and reviewed records. Based on interviews, they have not observed the children without adult supervision. Based on interviews, when children are harming other children, they usually separate, redirect and talk to the kids. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

There were no deficiencies cited.

A Notice of Site Visit was issued and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1