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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416072
Report Date: 10/01/2025
Date Signed: 10/02/2025 11:31:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250725094653
FACILITY NAME:LIANG, YAN YINGFACILITY NUMBER:
434416072
ADMINISTRATOR:YAN YING LIANGFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 338-8422
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:14CENSUS: 7DATE:
10/01/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Liang, Yan Ying TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Provider operating out of ratio.
INVESTIGATION FINDINGS:
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On 10/01/2025 at 01:00 PM, Licensing Program Analyst (LPA) Kate Huang conducted an unannounced complaint visit to deliver investigation findings regarding the above allegation. LPA met with the licensee, Liang, Yan Ying and explained the purpose of the visit.

During today’s inspection, LPA toured the facility both indoors and outdoors and observed the staff-to-child ratio. LPA observed a total of 7 children (2 infants and 5 preschool-age) in care, with two staff members present (the licensee and one assistant).

Prior to this inspection, on 08/01/2025, during an unannounced initial complaint investigation, LPA observed six children, including one infant, in care with three staff members present; On 09/18/2025, during an unannounced subsequent complaint investigation, LPA observed six children, including one infant, in care with three staff members present.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250725094653
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: LIANG, YAN YING
FACILITY NUMBER: 434416072
VISIT DATE: 10/01/2025
NARRATIVE
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Additionally, LPA interviewed the licensee and three staff members present, all of whom stated that there are never more than 12 children enrolled and never more than 4 infants in care at one time.

On 09/26/2025, LPA also interviewed parents. Three parents answered the call and each stated that they had never observed more than 12 children at the facility. All parents described the facility as a good daycare.
Based on interviews and evidence gathered, it is concluded that, while the allegation listed above may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is therefore UNSUBSTANTIATED.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with licensee Liang, Yan Ying in Mandarin. A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2