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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416138
Report Date: 03/09/2026
Date Signed: 03/09/2026 08:32:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2026 and conducted by Evaluator Andy Yang
COMPLAINT CONTROL NUMBER: 07-CC-20260223110326
FACILITY NAME:BLUEBIRD MONTESSORI CHILD CARE CENTERFACILITY NUMBER:
434416138
ADMINISTRATOR:SORA KIMFACILITY TYPE:
850
ADDRESS:3124 WILLIAMSBURG DRIVETELEPHONE:
(510) 508-5619
CITY:SAN JOSESTATE: CAZIP CODE:
95117
CAPACITY:52CENSUS: 0DATE:
03/09/2026
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Sora KimTIME COMPLETED:
08:35 AM
ALLEGATION(S):
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Personal Rights - Staff yell at day care children.
Personal Rights - Staff leave day care child soiled for an extended period of time.
INVESTIGATION FINDINGS:
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On 3/09/2026, Licensing Program Analyst (LPA) Andy Yang conducted an unannounced complaint investigation. LPA met with Director, Sora Kim, to deliver the complaint allegations listed above. Present for today’s investigation were Director, (1) staff, and (0) children in care.

During the course of the investigation, LPA conducted interviews with staff, director, and parents. LPA conducted observations and children’s interactions, and reviewed records received.

First allegation stated that staff yelled at day care children. It was reported that teacher yelled at a child who would not eat or nap. Based on the result of the investigation, there was no indication that teachers had yelled at a child due to not eating or napping.

***Continue Page 2***
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260223110326
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: BLUEBIRD MONTESSORI CHILD CARE CENTER
FACILITY NUMBER: 434416138
VISIT DATE: 03/09/2026
NARRATIVE
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***Page 2***

Second allegation stated that staff leave day care children soiled for an extended period of time. It was reported that a child’s diaper was not changed all day and was in the same diaper that the child was brought to school in. Based on the result of the investigation, children in the 2 to 3 year-old classroom go through potty training process. Staff and director stated that children’s diapers are checked and or changed 4 to 5 times a day. Activity schedule shows diaper changing schedule, and records revealed that staff track diaper checks through diaper change logs for each child. Through interviews with parents, there was no indication that a child had soiled diaper at time of pick up.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.


No deficiency issued for the allegations. Appeal Rights provided.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Sora Kim.
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2