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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416142
Report Date: 06/17/2025
Date Signed: 07/08/2025 03:18:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2025 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250612110031
FACILITY NAME:VIDYARAMBHFACILITY NUMBER:
434416142
ADMINISTRATOR:DEBANJALI BANERJEEFACILITY TYPE:
850
ADDRESS:2931 EL CAMINO REALTELEPHONE:
(341) 529-6669
CITY:SANTA CLARASTATE: CAZIP CODE:
95051
CAPACITY:142CENSUS: 132DATE:
06/17/2025
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Debanjali BanerjeeTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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1. Staff force day care children to nap
2. Staff handle day care children in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst(LPA) Anna Morales conducted an initial complaint and to deliver the findings for the above allegations. LPA met with Director Debanjali Banerjee.
During the course of the investigation, LPA conducted unannounced site inspection, interviews, and record reviews.

On 6/12/25, the Department received the above allegations against the facility. On June 11, 2025, the Facility self reported an Unusual Incident Report(s) to the Department regarding Staff(S1)violating Child(C2)personal rights during nap time. On 6/13/25, accompanying video evidence was provided by the Facility involving C2 and S1 for May 27, 2025. The video footage shows S1 handled C2 in a rough manner and forced C2 to nap during nap time.
On 6/25/25, accompanying video evidence was provided by the Facility involving C1 and S1 for May 22,2025. The video footage, also, shows S1 handled C1 in a rough manner and forced C1 to nap during nap time. Both videos shows that S1 was the only staff present.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20250612110031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: VIDYARAMBH
FACILITY NUMBER: 434416142
VISIT DATE: 06/17/2025
NARRATIVE
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Based on LPA’s observations, records reviewed, and interviews conducted the preponderance of evidence standard has been met. Therefore, the above allegations is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on the next page. Director was informed that failure to correct the deficiencies may result in civil penalties.

LPA informed director that this report dated on 6/17/2025 documents One Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA informed the Director to provide a copy of this licensing report dated on 06/17/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Director Debanjali Banerjee



A Notice of Site Visit was issued and must remain posted for 30 days in a visible location. Appeal Rights given.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 07-CC-20250612110031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: VIDYARAMBH
FACILITY NUMBER: 434416142
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/18/2025
Section Cited
CCR
101223(a)(3)
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Personal Rights(a)(3) Each child shall be free from corporal or unusual punishment, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature.
This requirement was not met as evidenced by:
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Director stated that a training was conducted with all of the staff regarding children's Personal Rights,code of conduct and nap time procedures on 6/15/25. Director will submit plan to CCL by the POC.
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Based on interviews and video evidence reviewed, S1 handled C1 and C2 in a rough and inappropriate manner while forcing them to nap. This posed an immediate risk to child's health and safety.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4