434416196-1-7-2026-07-CC-MFLS-DQKNS4-20260122094226

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434416196
Report Date: 01/07/2026
Date Signed: 01/07/2026 03:39:04 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Mandeep Kaur

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20251119151702

FACILITY NAME:	COMMUNITY FIRST SCHOOL		FACILITY NUMBER:	434416196
ADMINISTRATOR:	LE, DIEU-MI		FACILITY TYPE:	850
ADDRESS:	1098 WEST REMINGTON DRIVE		TELEPHONE:	(408) 739-2022
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94087
CAPACITY:	120	CENSUS: 52	DATE:	01/07/2026
		UNANNOUNCED	TIME BEGAN:	11:41 AM
MET WITH:	Dieu-Mi Le		TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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Staff serve expired food to children in care.
Staff operate out of ratio.

INVESTIGATION FINDINGS:

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On 01/07/2026, Licensing Program Analyst (LPA) Mandeep Kaur met with Director Dieu-Mi Le, for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted complaint investigation comprising of observations, random staff interviews, random parents interviews, random children interviews, records review and evidence gathered.

On 11/20/2025, Director self-admitted that there was a one teacher (S1) with 13 children in a classroom for a few minutes, right after the nap time on 11/18/2025 before Director stepped into the teacher-child ratio. On 11/20/2025, LPA observed expired food during investigation. Director stated that the expired food is in the freezer as they have missed to take it out of the freezer, but expired food is not served to the children in care.

Based on LPA observations, interviews, records review and evidence gathered, which were conducted, the preponderance of evidence standard has been met, therefore the above allegations is found to be SUBSTANTIATED.
**continue on next page**

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 07-CC-20251119151702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: COMMUNITY FIRST SCHOOL	FACILITY NUMBER: 434416196
	VISIT DATE: 01/07/2026

NARRATIVE

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During today's investigation, Type B deficiencies being issued on the following page:9099-D. Appeal rights were provided.

Director was advised of additional resources to contact Santa Clara County Office of Education at (669) 212-5437 or via email at childcarescc@sccoe.org regarding food services. Director stated that they have completed the preventative health and safety training with lead and nutrition on October 30, 2024.

Exit interview conducted and report was reviewed with Director, Dieu-Mi Le.

A Notice of Site Visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 07-CC-20251119151702

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: COMMUNITY FIRST SCHOOL	FACILITY NUMBER: 434416196
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/07/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/14/2026 Section Cited CCR 101227(a)(1)	1 2 3 4 5 6 7	Food Services: (a) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20, (Revised January 1, 1990) Requirements for Meals, for the age group served. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	By plan of correction due date, 01/14/2026, Licensee will submit the written statement of understanding of Food services requirements and the future plan to store, prepare and serve food in a safe and healthful manner to the Department. On 11/20/2025, LPA observed that expired food was immediately removed out of the freezer and disposed. Director stated that the expired Tortillas and bread is in the freezer, but it never got served to the children, During the multiple complaint investigation visits after 11/20/25, LPA has not observed any expired food stored in the freezer or a fridge. Director has been advised to attend Preventive health and safety training with lead and nutrition. Director has completed the Preventative health and safety training with lead and nutrition on 10/30/2024.
	8 9 10 11 12 13 14	Based on observations on 11/20/2025, LPA observed expired Tortillas and bread during complaint investigation in a freezer, which poses a potential Health, Safety, or Personal Rights risk to persons in care.	8 9 10 11 12 13 14
Type B 01/14/2026 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	Teacher-Child Ratio: (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified,,, This requirement was not met as evidenced by:	1 2 3 4 5 6 7	By plan of correction due date, 01/14/2026, Licensee will submit the written statement of understanding of the Title 22, teacher-child ratio requirements with plan of operations to be in teacher-child ratio to the Department. Director stated that facility always have extra staff to be in compliance for teacher-child ratio in all classrooms including Director and Assistant Director(S2).
	8 9 10 11 12 13 14	Based on interviews on 11/20/2025, Director self-admitted that on 11/18/2025, the classroom 9 was out of ratio with 13 children and one teacher(S1) present for a few minutes, right after the nap time, which poses a potential Health, Safety, or Personal Rights risk to persons in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Mandeep Kaur

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20251119151702

FACILITY NAME:	COMMUNITY FIRST SCHOOL		FACILITY NUMBER:	434416196
ADMINISTRATOR:	LE, DIEU-MI		FACILITY TYPE:	850
ADDRESS:	1098 WEST REMINGTON DRIVE		TELEPHONE:	(408) 739-2022
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94087
CAPACITY:	120	CENSUS: 52	DATE:	01/07/2026
		UNANNOUNCED	TIME BEGAN:	11:41 AM
MET WITH:	Dieu-Mi Le		TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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Staff handle children in an aggressive manner.
Staff yell at children in care.
Staff do not meet the dietary needs of the children in care.
Children are being injured due to lack of supervision.
Unqualified staff are providing care to children.

INVESTIGATION FINDINGS:

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On 01/07/2026, Licensing Program Analyst (LPA) Mandeep Kaur met with Director Dieu-Mi Le, for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted complaint investigation comprising of observations, random staff interviews, random parents interviews, random children interviews, records review and evidence gathered.

Based on interviews, observations, records review and evidence gathered during the investigation process, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency issued during today's investigation. Appeal rights were provided.

Exit interview conducted and report was reviewed with Director, Dieu-Mi Le.
A Notice of Site Visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 4 of 4