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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416248
Report Date: 12/05/2024
Date Signed: 12/05/2024 05:30:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240826141907
FACILITY NAME:PRIMROSE SCHOOL OF EVERGREENFACILITY NUMBER:
434416248
ADMINISTRATOR:GERANNY NATIVIDADFACILITY TYPE:
850
ADDRESS:3008 ABORN ROADTELEPHONE:
(408) 440-8215
CITY:SAN JOSESTATE: CAZIP CODE:
95135
CAPACITY:165CENSUS: 95DATE:
12/05/2024
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Geranny NatividadTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Personal Rights - Staff hit day-care children.
Personal Rights - Staff yells at children in care.
INVESTIGATION FINDINGS:
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On 12/05/2024 at 8:45am, Licensing Program Analysts (LPAs), Farida Raja and Pedro Solorio- Gutierrez conducted an unannounced complaint visit to deliver investigation findings for the above allegations. LPAs met with Director, Geranny Natividad and explained the purpose of today's visit.

During today's inspection, LPAs toured the facility and observed ratios. LPAs observed a total of 59 children and 14 teachers in the 7 classrooms toured. During the course of this investigation, LPA interviewed owner, staff including director, children and parents and reviewed relevant records.

Based on staff interviews, staff stated that they have not observed any staff yell or hurt children or show any behaviors toward children that are of concern.


Continued on Page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20240826141907
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: PRIMROSE SCHOOL OF EVERGREEN
FACILITY NUMBER: 434416248
VISIT DATE: 12/05/2024
NARRATIVE
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Based on parent interviews, parents stated that they have not observed or made aware of any behaviors from staff that are of concern.

Based on interviews and evidence gathered at this time, it is concluded that although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

No deficiencies cited. Exit interview conducted and report was reviewed with Director, Geranny Natividad, Assistant Director, Anna Yin and Owner, Bejal Patel.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4