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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416286
Report Date: 11/07/2025
Date Signed: 11/07/2025 03:06:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2025 and conducted by Evaluator Pedro Solorio-Gutierrez
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250825131627
FACILITY NAME:NOVOA DUQUE, JOSUEFACILITY NUMBER:
434416286
ADMINISTRATOR:NOVOA DUQUE, JOSUEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(575) 791-8359
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:14CENSUS: 11DATE:
11/07/2025
UNANNOUNCEDTIME BEGAN:
02:28 PM
MET WITH:Josue Novoa DuqueTIME COMPLETED:
03:16 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not live at the family childcare home
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/07/2025, Licensing Program Analyst (LPA) Pedro Solorio-Gutierrez met with licensee Jouse Novoa Duque to deliver findings. LPA explained the nature of the visit. Present were licensee, assistants Miryan Fahisury Garcon Davila and Shannon (Natalia) Mendez, and 11 daycare children - three infants, seven preschool age, one school age.

Based on observations and interviews conducted, although the allegation of licensee, Josue Novoa Duque, does not live at the family childcare home may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit.

Exit interview was conducted and the report was reviewed with the licensee Jouse Novoa Duque. Appeal rights was handed to the licensee.

A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Pedro Solorio-Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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