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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416375
Report Date: 02/04/2026
Date Signed: 02/04/2026 09:44:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2025 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251205162056
FACILITY NAME:ROCHA, GLADYSFACILITY NUMBER:
434416375
ADMINISTRATOR:ROCHA, GLADYSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 466-1261
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:14CENSUS: 10DATE:
02/04/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Gladys RochaTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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 Licensee takes children to an unsafe environment.
INVESTIGATION FINDINGS:
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On 02/04/2026, at 08:40AM, Licensing Program Analyst(LPA) Mandeep Kaur and Licensing Program Manager(LPM), Mireya Flores met with Licensee's assistants (S1 & S2) for an unannounced follow up complaint investigation. Upon arrival, during today's investigation, LPA and LPM observed 10 children (Three infants and 7 preschool age) with Licensee's assistants (S1& S2)) inside the home. At 08:53AM, Licensee, Gladys Rocha arrived at the facility and LPM explained the Purpose of today's investigation: deliver investigation findings.
LPA conducted observations, interviewed Licensee, staff, random parents and random children during the complaint investigation. LPA toured indoor and outdoor areas of the facility during investigation.

Based on interviews and observations during the investigation process, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
**Continue on next page**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20251205162056
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: ROCHA, GLADYS
FACILITY NUMBER: 434416375
VISIT DATE: 02/04/2026
NARRATIVE
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No deficiency issued during today's investigation. Appeal rights were provided.

Exit interview conducted with Licensee, Gladys Rocha.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2