434416419-7-3-2025-07-CC-GKUN-DJCVCY-20250707161954

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434416419
Report Date: 07/01/2025
Date Signed: 07/03/2025 11:03:34 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2025 and conducted by Evaluator Farida Raja

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20250423120542

FACILITY NAME:	BUILDING KIDZ SCHOOL		FACILITY NUMBER:	434416419
ADMINISTRATOR:	MANALI AMAR DOSHI		FACILITY TYPE:	850
ADDRESS:	4115 JACKOL DRIVE, BLDG 3 & 4		TELEPHONE:	(408) 559-1003
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95124
CAPACITY:	125	CENSUS: 62	DATE:	07/01/2025
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Tracey Esteban		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Absence of supervision- Child left alone in playground
Reporting Requirements - Facility does not report incidents to licensing

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Farida Raja, conducted an unannounced complaint visit to deliver findings for the above allegations. LPA met with Assistant Director, Tracey Esteban and explained the purpose of today's visit.

During today's inspection, LPA reviewed the amended report dated 04/30/2025 with Assistant Director and obtained Assistant Director’s signature on the amended report.

During the course of this investigation, LPA interviewed director, staff and parents and reviewed relevant records. Based on staff interviews, staff stated that they have not observed a child left unsupervised at the facility or been informed by management not to inform them or licensing of any incidents. Staff stated that they have enough teachers who position themselves in the outdoor area so they can see all the children. They provide supervision by spreading out.

Continued on Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20250423120542

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: BUILDING KIDZ SCHOOL	FACILITY NUMBER: 434416419
	VISIT DATE: 07/01/2025

NARRATIVE

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They stated that the bathroom door stays closed so children cannot go inside the classroom. Near the front door there are two teachers present; one is the counter who counts and records the number of kids plus another staff who stands near the gate to check for runners. They make sure parents close the gate when entering and leaving the classroom. Staff stated that sometimes a kid runs, and staff run behind them to get them.

When they have an incident, they send a message through Brightwheel to inform parents. The kinds of incidents they report to parents cover injuries and behavioral situations. They inform parents at pick up as well. For incidents, they take pictures and send them to management to report it and call parents if needed. They inform parents at pick-up. Staff stated that teachers do not sign incident reports. They are only signed by management.

Based on parent interviews, they have not observed any child left unsupervised at this facility. When there is an injury/incident staff call or message. They send a picture of the injury through the school portal (Brightwheel) and they sign the report at pick up. They stated no when asked if child (ren) has come home with any unexplained injuries.

Based on interviews conducted, and evidence gathered at this time, it is concluded that although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

Exit interview conducted and report reviewed with Assistant Director, Eowyn Flores and Director, Manali Doshi who joined over phone. Appeal Rights provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025

LIC9099 (FAS) - (06/04)

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