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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416877
Report Date: 12/15/2025
Date Signed: 12/15/2025 05:51:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250919151438
FACILITY NAME:JAFARNEJAD, ZHI LINGFACILITY NUMBER:
434416877
ADMINISTRATOR:ZHI LING JAFARNEJADFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 637-0963
CITY:SAN JOSESTATE: CAZIP CODE:
95124
CAPACITY:14CENSUS: 8DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Jafarnejad, Zhi Ling TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Provider pulled child's ears resulting in scratches.
Licensee is operating out of capacity.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kate Huang conducted an unannounced complaint visit to deliver investigation findings regarding the above allegation. LPA met with licensee, Jafarnejad, Zhi Ling, and explained the purpose of the visit. During the visit, eight children were present, including three infants, with the licensee and three staff members present.

It was alleged that provider pulled one child (C1)’s ears resulting in scratches on 05/27/2025.

During the course of this investigation, LPA toured the facility, interviewed the licensee, staff, children, and parents, and reviewed relevant records. A photo taken on the afternoon of 05/27/2025 shows redness and fingernail marks on C1’s left ear. Based on interviews conducted with staff, C1 and C2 were involved in an altercation on 05/27/2025. C1 and C2 provided conflicting statements regarding whether the marks on C1’s ear were caused by the provider. Staff who were interviewed denied witnessing any staff member hit or pull C1’s ears.

It was also alleged that licensee is operating out of capacity.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250919151438
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: JAFARNEJAD, ZHI LING
FACILITY NUMBER: 434416877
VISIT DATE: 12/15/2025
NARRATIVE
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During three unannounced inspections (09/25/2025, 10/08/2025, and today), LPA observed that staff-to-child ratios and capacity were in compliance with regulations. Additionally, LPA also interviewed the licensee and four staff members present, all of whom stated that there are never more than 12 children enrolled and never more than 4 infants in care at one time. Moreover, none of the parents interviewed stated that they had ever observed the facility caring for more than 12 children or more than 4 infants at one time.

Based on interviews and evidence gathered, it is concluded that, while the two allegations listed above may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are therefore UNSUBSTANTIATED.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with licensee, Jafarnejad, Zhi Ling in Mandarin. A notice of site visit has been issued and must remain posted for 30 days.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2