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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416877
Report Date: 09/25/2025
Date Signed: 09/25/2025 06:34:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250919151438
FACILITY NAME:JAFARNEJAD, ZHI LINGFACILITY NUMBER:
434416877
ADMINISTRATOR:ZHI LING JAFARNEJADFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 637-0963
CITY:SAN JOSESTATE: CAZIP CODE:
95124
CAPACITY:14CENSUS: 9DATE:
09/25/2025
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Zhi Ling Jafarnejad TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee does not ensure staff have current Mandated Reporter training.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kate Huang conducted an unannounced initial complaint investigation at the facility. LPA met with Licensee Zhi Ling Jafarnejad and explained the purpose of the visit. During the time of the visit, there were nine children in care with the licensee and four staff members present.

During the investigation, LPA reviewed staff records and conducted interviews with the licensee and staff. Based on the records review and interviews, two English teachers (S1 and S2) did not have valid mandated reporter training certificates. However, after LPA informed the licensee of this deficiency, both teachers completed the mandated reporter training while LPA was present.

Based on the available evidence, the preponderance of evidence standard has been met and therefore the above allegation is Substantiated.

Exit interview was conducted, where the report was reviewed and discussed with Licensee Zhi Ling Jafarnejad in Mandarin. A notice of site visit has been issued and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20250919151438
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: JAFARNEJAD, ZHI LING
FACILITY NUMBER: 434416877
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/25/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/09/2025
Section Cited
HSC
1596.8662(b)(1)
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(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training.

This requirement is not met as evidenced by:
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After LPA informed the licensee of this deficiency, both teachers completed the mandated reporter training while LPA was present.
Licensee to provide a plan of correction by the POC due date to ensure all English speaking teachers to conduct mandated reporter training.
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Based on the records review and interviews, the licensee did not comply with the section cited above because two English teachers (S1 and S2) did not have valid mandated reporter training certificates, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3