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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416989
Report Date: 12/02/2025
Date Signed: 12/02/2025 02:25:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2025 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251105082228
FACILITY NAME:EMC2 KIDS ACADEMYFACILITY NUMBER:
434416989
ADMINISTRATOR:BLANCA HERNANDEZFACILITY TYPE:
850
ADDRESS:4953 STEVENS CREEK BOULEVARDTELEPHONE:
(408) 409-5901
CITY:SANTA CLARASTATE: CAZIP CODE:
95051
CAPACITY:27CENSUS: 16DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Blanca HernandezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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1. Facility staff hit child
2. Facility staff used inappropriate form of punishment
3. Facility staff spoke inappropriately to child
INVESTIGATION FINDINGS:
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On 12/2/25, Licensing Program Analyst(LPA)Anna Morales conducted a subsequent complaint investigation to deliver the findings for the above allegations. LPA was greeted by Director Blanca Hernandez. LPA toured the facility and observed two staff and 16 preschool aged children.

During the course of the investigation, LPA Morales interviewed Staff, children and a representative from local law enforcement agency, reviewed supporting documentation, and toured the facility.

Staff stated they have never seen any of the staff hit, use inappropriate form of punishment or speak inappropriately to any of the children. Staff stated that they redirect the children to another activity or talk to the children. Children interviewed stated that they have never seen any of the teachers hit nor do they speak to them inappropriately. Children stated that they like coming to school and like all of their teachers. Children stated that if they don't listen to the teachers they will talk to them.
Continue on LIC9099C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20251105082228
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: EMC2 KIDS ACADEMY
FACILITY NUMBER: 434416989
VISIT DATE: 12/02/2025
NARRATIVE
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Representative from a local Law enforcement agency stated that based on their departments interview, their was no evidence to support the allegations and closed their case.

This Department has investigated the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit Interview was conducted with the Director Blanca Hernandez. Appeal Rights were given. Notice of Site was issued and is to be posted for thirty day(30)days.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4