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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417037
Report Date: 10/26/2023
Date Signed: 10/26/2023 06:41:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2023 and conducted by Evaluator Samantha Yip
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20231019093415
FACILITY NAME:TINKER LEARNING CENTERFACILITY NUMBER:
434417037
ADMINISTRATOR:ZARNA JOSHIFACILITY TYPE:
850
ADDRESS:17535 DEL MONTE AVENUETELEPHONE:
(408) 779-7678
CITY:MORGAN HILLSTATE: CAZIP CODE:
95037
CAPACITY:72CENSUS: 27DATE:
10/26/2023
UNANNOUNCEDTIME BEGAN:
03:16 PM
MET WITH:Zarna JoshiTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Facility windows are in disrepair
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Samantha Yip conducted an unannounced complaint investigation. LPA met with Zarna Joshi and explained the reason for the inspection.

During today's inspection, LPA inspected the physical plant. LPA observed that the window on the left hand side in the Busy Bees room is shatter. There are part of the window that are ridged. There is a shelf pushed against the window. Based on the information obtained, the above allegation is found to be SUBSTANTIATED, meaning the prepondence of evidence standard has been met.

As a result of this investigation, a Type B citation was issued. Exit interview conducted and report was reviewed with Licensee Zarna Joshi. A notice of site visit has been issued and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20231019093415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: TINKER LEARNING CENTER
FACILITY NUMBER: 434417037
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/02/2023
Section Cited
CCR
101238(a)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evidenced by:
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By 11/02/2023, Licensee stated that she will be replacing the window this weekend.
Upon window being repair,
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Based on observation, LPA observed that the left front window is shatter, which is ridged. There is a shelf pushed against the window. This poses a potential health and safety risk to children in care.
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Licensee will send proof to Licensing.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3