434417087-6-9-2026-07-CC-GKUN-DWH5BU-20260730194920

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434417087
Report Date: 06/09/2026
Date Signed: 06/09/2026 02:45:32 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2026 and conducted by Evaluator Syeda Bahar

COMPLAINT CONTROL NUMBER: 07-CC-20260430162647

FACILITY NAME:	MARTINS VIDIGAL, FERNANDA		FACILITY NUMBER:	434417087
ADMINISTRATOR:	FERNANDA MARTINS VIDIGAL		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(415) 756-5709
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95122
CAPACITY:	14	CENSUS: 10	DATE:	06/09/2026
		UNANNOUNCED	TIME BEGAN:	12:55 PM
MET WITH:	Fernanda Martins Vidigal		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Child sustained injuries due to staff neglect or physical abuse

INVESTIGATION FINDINGS:

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On 06/09/2026, Licensing Program Analyst (LPA), Syeda Bahar conducted an unannounced complaint investigation at the facility. LPA met with the Licensee, Fernanda Martins Vidigal, and explained the purpose of the visit. LPA toured the indoor and outdoor areas of the facility and a census was taken. Present for this inspection were, Licensee, one assistant, three infants and seven preschool age children.

Information provided by the Reporting Party alleged that one child (C1) sustained injuries due to staff neglect or physical abuse while in care. Throughout the course of this investigation, LPA interviewed staff, parents, reviewed records, obtained the facility roster, and other documents.

Interviews with staff revealed that staff denied observing or having any knowledge of child (C1) sustaining injuries due to staff neglect or physical abuse while in care.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Syeda Bahar
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260430162647

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: MARTINS VIDIGAL, FERNANDA	FACILITY NUMBER: 434417087
	VISIT DATE: 06/09/2026

NARRATIVE

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Staff stated that any injuries or incidents are communicated to parents via text message or phone call and in person communication during check-in or check-out. Staff stated they also share photos of the children with parents as needed. Staff stated that if a child becomes ill, the parents are notified immediately to pick up the child.

Interviews with parents revealed that parents also denied observing or having any knowledge of any child sustaining injuries due to staff neglect or physical abuse while in care. Parents stated that the Licensee communicates regularly regarding the child’s health and any concerns through text updates, photos, and information about daily activities. Parents stated they were notified of injuries and incidents during pickup, and that in any emergency situation, staff notified them immediately.

Based on the interviews conducted and records reviewed, there is insufficient evidence at this time to support the allegation mentioned on page one. This agency has investigated the complaint alleging that child sustained multiple bruises due to staff neglect or physical abuse while in care.

Although the allegation may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

No deficiencies were cited during today’s investigation. Appeal rights were provided.

Exit interview was conducted, and the report was reviewed with Licensee, Fernanda Martins Vidigal.

A Notice of Site Visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Syeda Bahar
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026

LIC9099 (FAS) - (06/04)

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