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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417149
Report Date: 05/21/2025
Date Signed: 05/21/2025 03:23:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2025 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250428104712
FACILITY NAME:EARLY HORIZONS PRESCHOOLFACILITY NUMBER:
434417149
ADMINISTRATOR:STEFANIE ALAMOFACILITY TYPE:
860
ADDRESS:1510 LEWISTON DRIVETELEPHONE:
(408) 746-3020
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:213CENSUS: 140DATE:
05/21/2025
UNANNOUNCEDTIME BEGAN:
09:22 AM
MET WITH:Antonio Labrador, Kylee Nguyen and Stefanie AlamoTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Staff handled daycare children in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst(LPA) Mandeep Kaur met with Site Director, Stefanie Alamo, Licensee representative Kylee Nguyen and Enrollment Director, Antonio Labrador for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, interviewed staff, random parents and random children during the investigation. LPA toured inside and outside areas of the facility during investigation.

Based on interviews during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED.

No Deficiency issued during today's investigation. Appeal rights provided.

**Continue on next Page**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250428104712
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: EARLY HORIZONS PRESCHOOL
FACILITY NUMBER: 434417149
VISIT DATE: 05/21/2025
NARRATIVE
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Exit interview conducted and report was reviewed with Site Director, Stefanie Alamo, Licensee representative Kylee Nguyen and Enrollment Director, Antonio Labrador.

Notice of site visit issued and must remain posted for 30 days.
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2