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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417216
Report Date: 03/17/2025
Date Signed: 03/17/2025 03:33:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2025 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250124095103
FACILITY NAME:LEARN AND PLAY MONTESSORI SUNNYVALEFACILITY NUMBER:
434417216
ADMINISTRATOR:SVETLANA TSUKERFACILITY TYPE:
860
ADDRESS:1055 SUNNYVALE SARATOGA ROADTELEPHONE:
(510) 916-1503
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:231CENSUS: 94DATE:
03/17/2025
UNANNOUNCEDTIME BEGAN:
12:03 PM
MET WITH:Svetlana Tsuker and Selva NamokareanTIME COMPLETED:
03:47 PM
ALLEGATION(S):
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Staff caused injury to daycare child.
Staff handled daycare child in a rough manner.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mandeep Kaur met with Director, Svetlana Tsuker for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, reviewed staff files, random children files who withdrew enrollment in year 2024, interviewed random children, interviewed staff and random parents during the investigation. LPA toured the indoor areas of the facility during investigation.

LPA interviewed five(5) children and conducted observations during today's investigation.

Regional Director, Selva Namokarean joined later during today's investigation and purpose of today's investigation was shared with Regional Director.

**Continue on next page**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250124095103
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: LEARN AND PLAY MONTESSORI SUNNYVALE
FACILITY NUMBER: 434417216
VISIT DATE: 03/17/2025
NARRATIVE
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Based on interviews, observations, and records review during the investigation process, it is concluded that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

No deficiency issued during today's investigation.

Exit interview conducted and report was reviewed with the Director, Svetlana Tsuker and Regional Director, Selva Namokarean.

Notice of site visit issued and must remain posted for 30 days.
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2