434417233-10-8-2026-07-CC-GKUN-DYVT6E-20261015142700

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434417233
Report Date: 10/08/2026
Date Signed: 10/08/2026 09:42:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2026 and conducted by Evaluator Darnella Aulani

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260810105205

FACILITY NAME:	ACTION DAY SCHOOLS		FACILITY NUMBER:	434417233
ADMINISTRATOR:	SHUREE GUZMAN		FACILITY TYPE:	860
ADDRESS:	18720 BUCKNALL ROAD		TELEPHONE:	(408) 244-1968
CITY:	SARATOGA	STATE: CA	ZIP CODE:	95070
CAPACITY:	434	CENSUS: 109	DATE:	10/08/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Shuree Guzman		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff hit a child on the hand

INVESTIGATION FINDINGS:

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On October 8, 2026, Licensing Program Analyst (LPA) Darnella Aulani conducted an unannounced visit to deliver complaint findings regarding the allegation that on August 7, 2026 a staff hit a child on the hand. The purpose of the visit was explained to the Director Shuree Guzman, who granted access. Present at the facility were the Director, 31 staff members, and 181 children. LPA toured the interior and exterior of the facility.

It was alleged that Staff 1 (S1) hit Child (C1) on the top of the hand, using one hand. The Director conducted an investigation and found no evidence of the allegation.

LPA interviewed the Director, S1, and Staff 2 (S2). All denied involvement in or observation of any physical discipline and stated that no injuries were observed on C1 on the date of the alleged incident.

-----CONTINUED NEXT PAGE -----

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Aulani
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260810105205

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: ACTION DAY SCHOOLS	FACILITY NUMBER: 434417233
	VISIT DATE: 10/08/2026

NARRATIVE

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C1 did not independently respond to LPA's questions regarding the allegation and did not provide additional information to LPA during the interview.

Children (C2, C3, C4) were interviewed and did not report witnessing any staff member hitting a child.

LPA observed staffing interactions and observed no conduct consistent with the allegation.The police incident report provided did not support the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency issued during today's inspection.

A notice of site visit was given and must remain posted for 30 days. Appeals rights provided.

Report was reviewed with the Director Shuree Guzman.

-----END OF REPORT -----

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Aulani
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026

LIC9099 (FAS) - (06/04)

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