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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417243
Report Date: 02/06/2026
Date Signed: 02/06/2026 03:30:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2025 and conducted by Evaluator Jaime Gonzales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251203092602
FACILITY NAME:GROWING FOOTPRINTS & GROWING FOOTSTEPS-LOS GATOSFACILITY NUMBER:
434417243
ADMINISTRATOR:VANESSA CHAVIRA-MANRIQUEFACILITY TYPE:
860
ADDRESS:16575 SHANNON ROADTELEPHONE:
(408) 356-4442
CITY:LOS GATOSSTATE: CAZIP CODE:
95032
CAPACITY:84CENSUS: 10DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Vanessa Chavira-ManriqueTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Staff member does not accord dignity to day care children in care.
Staff do not adequately supervise day care children in care.
INVESTIGATION FINDINGS:
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On 02/06/2026, Licensing Program Analyst (LPA) Jaime Gonzales conducted an unannounced complaint visit to discuss and deliver investigation findings for the above allegations. LPA was granted access to the facility by Site Director, Vanessa Chavira-Manrique and explained the purpose of today’s visit.

During today’s inspection, LPA toured the facility and took a census in the preschool and toddler classrooms. LPA observed one toddler and one staff in Red Room. LPA observed Two preschoolers and one staff in Room 1 and three preschoolers and one staff in room 2. An additional staff and four children in the afterschool program arrived during the inspection.

During this investigation, LPA made observations, interviewed director, staff, children, parents and reviewed relevant records.

Continued on Page 2...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jaime Gonzales
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20251203092602
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: GROWING FOOTPRINTS & GROWING FOOTSTEPS-LOS GATOS
FACILITY NUMBER: 434417243
VISIT DATE: 02/06/2026
NARRATIVE
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It was alleged director is rude and unprofessional with both children and parents. On 01/21/2026, LPA attempted to interview 5 children and 3 agreed to be interviewed. 3 out of 3 children knew who the director was and stated they liked her. 4 out of 4 parents have known Vanessa since she was a teacher for the school and stated she was helpful, patient, and kind. 3 out of 4 staff stated she is kind and treats everyone fairly.

It was alleged staff do not adequately supervise day care children in care in the after school program and allowed children to remain in the office unsupervised. On 02/06/2026, LPA attempted to interview 4 children and 3 agreed to be interviewed. During the interview, all 3 children stated that they walk from their elementary school to the facility with Staff (S1) or Site Director, Vanessa and do not see anyone in the office. During staff interviews, one of 4 staff stated they see children in Vanessa's office with her while she is working.

The reporting parties did not provide additional information regarding dates and times of the alleged incidents.

During this investigation, LPA interviewed director, staff, children and parents and reviewed relevant records.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

There were no deficiencies cited.

Exit interview conducted and report was reviewed with Site Director, Vanessa Chavira-Manrique. Copy of appeal rights was provided to Site Director, Vanessa Chavira-Manrique. A Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jaime Gonzales
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
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