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13 | Licensing Program Analyst (LPA) Mel Matos met with Wilson Ko, Licensee Representative/Director, for an unannounced follow up complaint investigation to deliver investigation findings. Based on interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.
Exit interview conducted and report was reviewed with the Licensee Representative/Director, Wilson Ko. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days. |