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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417302
Report Date: 01/24/2025
Date Signed: 01/24/2025 04:13:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2024 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241029101029
FACILITY NAME:7 MAGIC FLOWERS BILINGUAL MONTESSORI PRESCHOOLFACILITY NUMBER:
434417302
ADMINISTRATOR:CHINLAN WANGFACILITY TYPE:
850
ADDRESS:1321 MILLER AVENUETELEPHONE:
(408) 493-3574
CITY:SAN JOSESTATE: CAZIP CODE:
95129
CAPACITY:77CENSUS: 55DATE:
01/24/2025
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Chin-Lan Wang TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff handled children in a rough manner
Staff used unusual form of punishment with children in care
INVESTIGATION FINDINGS:
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On 01/24/2025 at 12:55pm Licensing Program Analyst (LPA), Farida Raja, conducted an unannounced complaint investigation to deliver complaint findings. LPA met with Director, Chin-Lan 'Jina' Wang and informed her of the purpose of the visit.

The Department received a complaint alleging that staff handled children in a rough manner and staff used unusual form of punishment with children in care. During today's inspection, LPA toured the facility and observed ratios.

During the course of this investigation, LPA toured the classrooms, interviewed director, staff, children and parents and reviewed relevant records.

Continued on Page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 07-CC-20241029101029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: 7 MAGIC FLOWERS BILINGUAL MONTESSORI PRESCHOOL
FACILITY NUMBER: 434417302
VISIT DATE: 01/24/2025
NARRATIVE
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Based on interviews conducted, staff have been observed to shake children and tap them on their forehead when not listening. Staff have been observed to take away children’s snack, food or chair if they are not listening and cause the children to be upset. Staff have been observed to take away child’s bedding, throw it aside and have them stand up as a form of punishment when not napping. Staff have been observed to inform children that they will not be picked up by parents as a form of punishment.

The Department found that the preponderance of evidence standard has been met based on the evidence gathered and therefore the above allegations are found to be SUBSTANTIATED. The Department also received similar allegations against staff on 06/12/2024 and 09/10/2024.

Two TYPE A deficiencies are cited today as a result of the complaint investigation. Appeal Rights were provided to Director.

LPA Raja informed Director, Chin-Lan Wang that this report dated 01/24/2025 documents two (2) Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Raja informed the Director to provide a copy of this licensing report dated 01/24/2025 that documents Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and report and plans of corrections were reviewed with Director, Chin-Lan Wang and Licensee, Li-Fan Mock.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2024 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241029101029

FACILITY NAME:7 MAGIC FLOWERS BILINGUAL MONTESSORI PRESCHOOLFACILITY NUMBER:
434417302
ADMINISTRATOR:CHINLAN WANGFACILITY TYPE:
850
ADDRESS:1321 MILLER AVENUETELEPHONE:
(408) 493-3574
CITY:SAN JOSESTATE: CAZIP CODE:
95129
CAPACITY:64CENSUS: 55DATE:
01/24/2025
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Chin-Lan Wang TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
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8
9
Staff left daycare child unattended
INVESTIGATION FINDINGS:
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3
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10
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13
On 01/24/2025 at 12:55pm Licensing Program Analyst (LPA), Farida Raja, conducted an unannounced complaint investigation to deliver complaint findings. LPA met with Directorm, Chin-Lan 'Jina' Wang and informed her of the purpose of the visit.

On 10/29/2024, Department received a complaint alleging that daycare child was left unattended/unsupervised.

During the course of this investigation, LPA toured the classrooms, interviewed director, staff and parents and reviewed relevant records.

Continued on Page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 07-CC-20241029101029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: 7 MAGIC FLOWERS BILINGUAL MONTESSORI PRESCHOOL
FACILITY NUMBER: 434417302
VISIT DATE: 01/24/2025
NARRATIVE
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Based on interviews conducted and evidence gathered during the investigation process, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director, Chin-Lan Wang and Licensee, Li-Fan Mock.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 07-CC-20241029101029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: 7 MAGIC FLOWERS BILINGUAL MONTESSORI PRESCHOOL
FACILITY NUMBER: 434417302
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/25/2025
Section Cited
CCR
101223(a)(2)
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Personal Rights (a) (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by:
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Director shall submit a written plan of correction by 01/25/2025 due date regarding discipline methods they will use without violating the children's personal rights.
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Based on interviews conducted, staff have been observed to shake children and tap them on their forehead when not listening. This poses an immediate risk to the health, safety and personal rights of children in care.
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Director shall provide training for the staff regarding appropriate discipline to use. Director shall forward a copy of the training agenda and meeting minutes to LPA by 01/27/2025.
Type A
01/25/2025
Section Cited
CCR
101223(a)(3)
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Personal Rights (a) (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement is not met as evidenced by:
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Director shall submit a written plan of correction by 01/25/2025 due date stating how the facility will cease corporal or unusal punishment and state the discipline methods they will use without violating the children's personal rights.
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Based on interviews conducted, staff have been observed to take away children’s snack, food or chair if they are not listening and cause the children to be upset. Staff have been observed to take away child’s bedding, throw it aside and have them stand up as a form of punishment when not napping. Staff have been observed to inform children that they will not be picked up by parents as a form of punishment. This poses an immediate risk to the health, safety and personal rights of children in care.
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Director shall provide training for the staff regarding appropriate discipline to use. Director shall forward a copy of the training agenda and meeting minutes to LPA by 01/27/2025.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5