<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417456
Report Date: 05/22/2026
Date Signed: 05/22/2026 12:36:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2026 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260327131713
FACILITY NAME:KIDANGO CESAR CHAVEZ EARLY LEARNING CENTERFACILITY NUMBER:
434417456
ADMINISTRATOR:C. LOAYZA & A. TORNOFACILITY TYPE:
860
ADDRESS:2000 KAMMERER AVENUETELEPHONE:
(408) 901-8296
CITY:SAN JOSESTATE: CAZIP CODE:
95116
CAPACITY:158CENSUS: 77DATE:
05/22/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Carolyn Loayza TIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/lack of adequate care and supervision resulted in children causing harm to other children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/22/2026, Licensing Program Analysts (LPAs) Kate Huang and Farida Raja conducted an unannounced complaint visit to deliver investigation findings regarding the above allegation. Upon arrival, LPA met with Director, Carolyn Loayza and explained the purpose of the visit.

It was alleged that neglect or lack of adequate care and supervision resulted in children with behavioral issues harming other children in care.

During the course of the investigation, LPA Kate Huang conducted unannounced facility inspections on 04/06/2026, 04/20/2026, and 04/29/2026, and observed student to teacher ratios to be compliant with Title 22 regulations. LPA Kate Huang interviewed the regional director, center director, and teachers; reviewed children’s incident reports and records; and observed children with behavioral challenges.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260327131713
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KIDANGO CESAR CHAVEZ EARLY LEARNING CENTER
FACILITY NUMBER: 434417456
VISIT DATE: 05/22/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Interviews revealed that the school and staff were aware that several children in one classroom exhibited behavioral issues. As a result, the facility arranged for a developmental specialist and a mental health consultant to conduct weekly observations and assigned an additional teacher to support the classroom. Interviews indicated that teachers provided adequate care and supervision, took appropriate measures to protect children, and intervened to prevent children with behavioral issues from harming other children in care.

Based on interviews, records review and LPA’s observation, the above allegations are found to be UNSUBSTANTIATED, meaning although, the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with Director, Carolyn Loayza. A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2