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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434418478
Report Date: 11/13/2025
Date Signed: 11/13/2025 09:39:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250903143829
FACILITY NAME:SJB STONEGATE CDCFACILITY NUMBER:
434418478
ADMINISTRATOR:ROSA GARCIAFACILITY TYPE:
860
ADDRESS:2545 SHERLOCK DRIVETELEPHONE:
(408) 580-0711
CITY:SAN JOSESTATE: CAZIP CODE:
95121
CAPACITY:76CENSUS: 13DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Rosa GarciaTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Food served at the facility caused foodborne illness
INVESTIGATION FINDINGS:
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On 11/13/2025, Licensing Program Analyst (LPA), Farida Raja conducted an unannounced complaint visit to deliver investigation findings for the above allegation. LPA met with Director, Rosa Garcia and explained the purpose of today's visit.

During today's inspection, LPA toured the facility and observed ratios. LPA observed a total of 10 children and 10 staff within the 4 classrooms toured at the facility. Children continued to arrive during today's inspection. Facility was observed to be operating within ratio requirements.

During the course of this investigation, LPA observed the food storage and preparations areas in the kitchen, interviewed director, staff and parents and reviewed relevant records.

Continued on Page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250903143829
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SJB STONEGATE CDC
FACILITY NUMBER: 434418478
VISIT DATE: 11/13/2025
NARRATIVE
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 Based on director and staff interviews, director stated that food for each day and breakfast for the next day is prepared at San Juan Center central kitchen for all sites and delivered to this location. Delivery vans have special equipment to keep food refrigerated or warm and once delivered it is stored appropriately at the facility until it is served. Staff stated that food is covered and brought to each classroom in a food cart. Staff clean tables, kids and staff wash hands and set the table. Everything is sealed and opened once they are seated. They help children depending on their ability and use serving spoons to serve. Staff eat along with children in a family style setting. Director and staff stated that several children were sent home or stayed home from 08/27/2025 to 09/11/2025 due to symptoms like vomiting and diarrhea. No staff stated that they were unwell due to food consumed at the facility.

Records reviewed show some children stayed home or were sent home due to symptoms like vomiting and diarrhea. Director stated that two children were seen by a physician. Medical records were only obtained for one child and stated the diagnosis as gastroenteritis.

Based on parent interviews, 1 out of 7 parents interviewed stated that their child was ill due to the food consumed at the facility. No doctor’s note confirming the diagnosis was provided. All other parents stated that they had no concerns regarding the food served at the facility.

Based on evidence gathered at this time, it cannot be proved that the cause of the symptoms of vomiting and diarrhea were due to foodborne illness because of the food served at the facility. It is concluded that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

No deficiencies were cited. Exit interview conducted and report was reviewed with Director, Rosa Garcia. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
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