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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434418478
Report Date: 03/24/2026
Date Signed: 03/24/2026 09:38:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260209082726
FACILITY NAME:SJB STONEGATE CDCFACILITY NUMBER:
434418478
ADMINISTRATOR:ROSA GARCIAFACILITY TYPE:
860
ADDRESS:2545 SHERLOCK DRIVETELEPHONE:
(408) 580-0711
CITY:SAN JOSESTATE: CAZIP CODE:
95121
CAPACITY:76CENSUS: 39DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Rosa GarciaTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Staff yelled and behaved inappropriately in front of children in care
INVESTIGATION FINDINGS:
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On 03/24/2026, Licensing Program Analyst (LPA), Farida Raja conducted an unannounced complaint visit to deliver investigation findings for the above allegation. LPA met with Director, Rosa Garcia and explained the purpose of today's visit.

During today's inspection, LPA toured the facility and observed facility to be operating within ratio and capacity requirements.

During the course of this investigation, LPA conducted observations, interviewed director and staff and reviewed relevant records.

Based on staff interviews, staff present in the classroom and adjacent classrooms stated that they have not observed any staff yelling at children, throwing a fit or throwing objects out of anger in front of children.
Continued on LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260209082726
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SJB STONEGATE CDC
FACILITY NUMBER: 434418478
VISIT DATE: 03/24/2026
NARRATIVE
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Based on interviews and evidence gathered at this time, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

No deficiencies were cited as a result of today’s inspection. Exit interview conducted and report was reviewed with Director, Rosa Garcia. Appeal rights provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2