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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434418496
Report Date: 08/06/2026
Date Signed: 08/06/2026 03:09:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Farida Raja
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260608165502
FACILITY NAME:SJB NORTHWOOD CHILD DEVELOPMENT CENTERFACILITY NUMBER:
434418496
ADMINISTRATOR:LAURA FUENTESFACILITY TYPE:
860
ADDRESS:2760 TRIMBLE ROADTELEPHONE:
(408) 859-6728
CITY:SAN JOSESTATE: CAZIP CODE:
95132
CAPACITY:67CENSUS: 44DATE:
08/06/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Laura FuentesTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Daycare child sustained multiple bruises due to staff neglect or physical abuse.
INVESTIGATION FINDINGS:
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On 08/06/2026, Licensing Program Analyst (LPA), Farida Raja conducted an unannounced complaint visit to deliver investigation findings for the above allegation. LPA met with Director, Laura Fuentes and explained the purpose of today's visit.

During today's inspection, LPA toured the facility and observed 10 staff and 44 children in 4 classrooms. Children were napping during today's insepction. Facility is operating within the ratio and capacity requirements of the license.

The complaint alleges that daycare child (C1) sustained multiple bruises due to staff neglect or physical abuse. During the course of the investigation, LPA interviewed staff including director and parents. LPA conducted observations of the indoor and outdoor areas for safety hazards and reviewed daily attendance and health inspection logs and the police report.
Continued on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 07-CC-20260608165502
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SJB NORTHWOOD CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 434418496
VISIT DATE: 08/06/2026
NARRATIVE
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Based on interviews, staff stated that health checks are conducted at drop-off and pick-up in which children are checked for any injuries or bruises in front of authorized representatives. Staff stated that they did not observe C1 sustain any injuries while in care and was not injured by any other child. They have not observed any staff handling child or children in a rough manner. Based on parent interviews, parents stated that they did not have any concerns regarding staff's handling of children.

Based on records reviewed, no bruises/injuries were recorded for C1 during the health inspections conducted at drop-off and pick-up and no incident reports were completed for C1 for any injuries sustained at the facility.

Based on interviews and evidence gathered at this time, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

No deficiencies were cited as a result of today’s inspection. Exit interview conducted and report was reviewed with Director, Laura Fuentes. Appeal rights provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026
LIC9099 (FAS) - (06/04)
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