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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434418497
Report Date: 09/15/2026
Date Signed: 09/15/2026 04:29:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2026 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260827114923
FACILITY NAME:SJB OVERFELT CHILD DEVELOPMENT CENTERFACILITY NUMBER:
434418497
ADMINISTRATOR:REENA SAINIFACILITY TYPE:
860
ADDRESS:1835 CUNNINGHAM AVENUETELEPHONE:
(408) 210-8535
CITY:SAN JOSESTATE: CAZIP CODE:
95122
CAPACITY:42CENSUS: 10DATE:
09/15/2026
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Reena SainiTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff interfere with children during sleep time.
Staff do not ensure that children’s care needs are met.
Staff operate the facility out of ratio.
INVESTIGATION FINDINGS:
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LPA conducted an unannounced complaint inspection to deliver the investigation findings regarding the above allegations. LPA met with the director, Reena Saini, and explained the nature of today’s inspection.

The allegations included: (1) staff interfere with children during sleep time, (2) staff do not ensure that children’s care needs are met, and (3) staff operate the facility out of ratio. Prior to today’s inspection, LPA conducted two complaint investigations on 09/01/2026 and 09/11/2026. Teacher to child ratios were observed to be in compliance during all three inspections.

During the course of the investigations, LPA toured the facility, observed interactions between children and staff, interviewed the director, and nine staff members, and reviewed children’s sign in/sign out sheets as well as employee timesheets.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260827114923
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SJB OVERFELT CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 434418497
VISIT DATE: 09/15/2026
NARRATIVE
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Based on interviews and evidence gathered, it is concluded that, while the allegations listed above may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are therefore UNSUBSTANTIATED.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with Director, Reena Saini. A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2