434418539-7-22-2026-07-CC-GKUN-DWWPJF-20260813112126

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434418539
Report Date: 07/22/2026
Date Signed: 07/22/2026 09:51:15 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Darnella Barnes

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260706095429

FACILITY NAME:	REACH MONTESSORI PRESCHOOL		FACILITY NUMBER:	434418539
ADMINISTRATOR:	UNKNOWN		FACILITY TYPE:	860
ADDRESS:	2490 STORY ROAD		TELEPHONE:	(408) 272-8888
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95122
CAPACITY:	40	CENSUS: 8	DATE:	07/22/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Marissa Vasquez		TIME COMPLETED:	09:57 AM

ALLEGATION(S):

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Staff did not properly report incidents involving a daycare child.
Staff spoke inappropriately toward the daycare children.
Staff hit a daycare child while in care.

INVESTIGATION FINDINGS:

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On July 22, 2026, Licensing Program Analyst (LPA) Darnella Barnes conducted an unannounced visit to deliver findings for three allegations: Allegation 1: Staff Did Not Properly Report Incidents Involving a Daycare Child. Allegation 2: Staff Spoke Inappropriately Toward Daycare Children. Allegation 3: Staff hit a daycare child while in care.

The purpose of the visit was explained to Director Marissa Vasquez who granted access.
Present at the facility were the Director, 2 staff, and 8 children. LPA toured the interior and exterior of the facility.

Allegation: It was alleged staff did not properly report incidents involving Child (1). The Director stated she was unaware of any prior incidents and first received information on 3/25/26 through an after hours text from C1’s parent, who is a former employee of the facility
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260706095429

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: REACH MONTESSORI PRESCHOOL	FACILITY NUMBER: 434418539
	VISIT DATE: 07/22/2026

NARRATIVE

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Staff interviewed reported they did not observe injuries on Child (1) and were not aware of any unusual incidents. LPA reviewed records and found no documentation of injuries or reportable incidents. No evidence was obtained showing a reportable incident occurred or was not reported.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Allegation: It was alleged Staff (2) spoke inappropriately toward the children. Staff (2) denied the allegation. Staff interviewed denied hearing Staff (2) speak inappropriately to the children.

During the 7/8/26 and 7/22/26 inspections, LPA observed staff-child interactions and did not observe any inappropriate statements or tone. No witnesses or documentation supporting the allegation were identified.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Allegation: It was alleged Staff (2) struck Child (2). Staff (2) denied hitting Child (2) and denied bringing Child (2) into the infant classroom while infant children were present.Staff denied observing any physical discipline. No witnesses, documentation, or injuries were identified.

During the 7/8/26 and 7/22/26 inspections, LPA did not observe injuries to Child (2) and observed appropriate staff-child interactions.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

-----END OF REPORT ----

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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