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25 | Licensing Program Analyst (LPA) Yatfai Eric Ng conducted an unannounced Case Management - Incident tele-visit. Due to current COVID-19 situation, LPA virtually met with Resident Services Director (RSD) Layana Santos.
The purpose of visit today was to conduct a health and safety check, responding to incident report that was sent to the Department on 6/16/2020. The incident report revealed that R1 was sent to hospital on 06/10/2020 due to pain resulted from a previous fall. RSD clarified that the fall happened on 5/28/2020. It was diagnosed with neck fracture that time already. R1 was sent to hospital for pain due to the same diagnosis of neck fracture.
R1's family decided that R1 needed higher level of care. R1 moved out of the facility on 6/23/2020.
Upon reviewing R1's needs and services plan, it was noted R1 received a 1-on-1 24 hours care. RSD stated the facility and staff were aware that R1's condition and behavior. But due to R1's sundown syndrome and impulsive behavior, R1 refused to receive assistance from caregiver and resulted in falling.
No deficiency was cited during visit today.
This report was reviewed with RSD and a copy of this report was emailed to RSD for signature and reference. |