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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435200967
Report Date: 08/12/2020
Date Signed: 08/14/2020 11:35:58 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2019 and conducted by Evaluator Yatfai Ng
COMPLAINT CONTROL NUMBER: 26-AS-20191212141523
FACILITY NAME:ROSE GARDEN COURTFACILITY NUMBER:
435200967
ADMINISTRATOR:ROSETE, LILETTEFACILITY TYPE:
740
ADDRESS:958 VERMONT STREETTELEPHONE:
(408) 247-0815
CITY:SAN JOSESTATE: CAZIP CODE:
95126
CAPACITY:30CENSUS: 18DATE:
08/12/2020
UNANNOUNCEDTIME BEGAN:
01:18 PM
MET WITH:Michael RoseteTIME COMPLETED:
01:23 PM
ALLEGATION(S):
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Resident was sexually abused while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Yatfai Eric Ng conducted an unannounced subsequent investigation tele-visit today to deliver a finding. Due to current COVID-19 situation, LPA virtually met with the Licensee Michael Rosete.

On 12/16/2019, Licensing Program Manager Sarah Yip and LPA conducted an unannounced initial investigation visit. LPA obtained a copy of staff roster, resident roster, and personnel summary and interviewed 8 residents with 2 refusals. 6 out of 6 residents interviewed stated that they were not sexually abused while in care. Neither did they witness any resident being sexually abused while in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Yatfai NgTELEPHONE: (559) 410-0327
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 26-AS-20191212141523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: ROSE GARDEN COURT
FACILITY NUMBER: 435200967
VISIT DATE: 08/12/2020
NARRATIVE
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Between 1/7/2020 and 4/29/2020, the Department obtained additional documents and interviewed the alleged victim, 2 residents, and 4 staff. 4 out of 4 staff interviewed stated they did not sexually abuse resident while in care. 4 out of 4 staff stated they did not witness other staff sexually abused resident while in care. 1 out of 2 residents stated no staff has ever touched her inappropriately and has not heard any resident that had been touched inappropriately.

On 1/13/2020, the Department and the law enforcement jointly obtained statements from the alleged victim. It was noted the alleged victim did not answer some of the questions being asked or provided answers unrelated to the questions asked due to physical impairment. However, his description of a vibrating tool being used on him in the shower is consistent with the spray nozzle and or brush used when cleaning residents in the shower.

On 2/12/2020, the Department examined the washing tool that was used on residents while showering. The tool matched the description from the alleged victim.

Based on interviews and observation, the Department has determined that the allegation was UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

This report was reviewed with Licensee and a copy of this report was emailed to Licensee for reference and for signature.
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Yatfai NgTELEPHONE: (559) 410-0327
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2