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25 | On 12/10/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced collateral visit to deliver findings regarding a complaint from the licensees closed facility Pendar's Residential Care #435294025. LPA met with staff Mario Lagan and explained the purpose of today's visit.
LPA spoke to the licensee Marie Pendar to discuss findings over the phone. While at the facility LPA spoke to staff Mario Lagan to discuss the findings and inform that this is to deliver the findings regarding the closed facility. He confirmed with Marie LPAs presence and discussion and receipt of the complaint findings.
Report is reviewed with Mario and a copy is provided. |