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25 | Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to conduct a case management - incident visit. LPA met with designated Administrator, Jocelyn Canosa and Program Administrator, Judy Reyes.
The purpose of the visit is to follow-up on a telephone call, incident reports, and SOC341s the Department received regarding the residents of the facility.
On 07/22/2024, the Department was notified via telephone call of several past incidents that a staff had recently brought up. These past incidents were brought to the attention of the facility's management on 07/15/2024.
During visit, LPA toured the facility with Administrator and observed 4 residents. Upon arrival, 2 staff members observed working. 3 staff members observed working at 2:30PM. LPA interviewed 2 staff members.
LPA discussed the facility's plan of action. The facility plans to complete training by Friday, 08/30/2024 with all staff. The training topics will include client's rights, HCBS guidelines, special incident reporting, suspected abuse and neglect, and right to prompt medical care and treatment. Administrator will send the training documents to LPA Dolores once completed.
No deficiencies were cited per California Code of Regulations, Title 22.
This report was reviewed with designated Administrator, Jocelyn Canosa and Program Administrator, Judy Reyes and a copy of the report was provided. |