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25 | Licensing Program Analyst (LPA) Yatfai Eric Ng conducted an unannounced case management - incident tele-visit. Due to current COVID-19 situation, LPA virtually met with Assisted Living Director (ALD) Antonette Edwards via phone.
On 7/21/2020, the Department received a report stating a resident (R1) showed inappropriate behavior towards staff in the facility. However, there was no physical altercation or injury on other residents.
ALD stated that the facility was aware of R1's behavior. Executive Director (ED) Michele Merritt and ALD would set up a meeting with R1 to discuss R1's behavior and house rules. A special arrangement was made to continue providing service to R1 at this moment.
No deficiency cited during tele-visit. This case management - incident remained open pending additional report.
This report was emailed to ALD to review and to sign. |