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32 | Between 12/09/2019 and 01/09/2020, 8 residents were interviewed with 6 results. 6 out of 6 residents stated that they did not see facility staff failed to seek appropriate medical attention in a timely manner in their observations and experiences.
Between 12/09/2019 and 01/29/2020, 8 staff were interviewed. Staff interviewed denied delaying the 911 call, however, staff were unable to identify the time of 911 call. Facility also could not produce the call log to verify the time of call despite numerous requests.
Based on the review of the unusual incident report submitted by the facility, it was noted that staff found R1 to have left side face drooping and slurred speech around 11:40 PM on 11/29/2019. The review of San Jose Fire Department’s dispatch record noted that 911 was called at 00:24:56 on 11/30/2019. Ambulance arrived on scene at 00:32:00. Per record review, there was a 44 minute gap from the time R1 was noted to have symptoms of possible stroke to the time of 911 call.
Thus based on record reviews, the preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED, which means that the allegation did occur.
A deficiency was cited today as per California Code of Regulations, Title 22. See 9099-D for more information. Failure to correct the deficiencies may result in civil penalties.
This report was reviewed and emailed to Memory Care Director Claudia Elias for signature. |