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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 435202473
Report Date: 12/11/2025
Date Signed: 12/11/2025 04:04:21 PM

Document Has Been Signed on 12/11/2025 04:04 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST CR/RES, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME:VILA VICTORIA #1FACILITY NUMBER:
435202473
ADMINISTRATOR/
DIRECTOR:
MR. CYRIL INNEHFACILITY TYPE:
735
ADDRESS:393 E. SAN FERNANDO STREETTELEPHONE:
(408) 271-9244
CITY:SAN JOSESTATE: CAZIP CODE:
95112
CAPACITY: 23CENSUS: 16DATE:
12/11/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:30 PM
MET WITH:Cyril Inneh, AdministratorTIME VISIT/
INSPECTION COMPLETED:
04:15 PM
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Licensing Program Analyst (LPA) Marcela Yanez conducted an unannounced follow up case management visit. LPA announced the purpose of the visit and met with Cyril Inneh, Administrator (ADM). LPA observed 5 residents in front yard and 3 staff including ADM.

On 12/10/25 LPA Yanez conducted a case management visit regarding a gas leak. Upon arrival LPA observed a gas smell. ADM arrived and called PG&E and a technician arrived to conduct an inspection. PG&E determined there was a gas leak and turned off gas to the facility. PG&E technician stated to have repairs done and call once repairs were completed to turn gas back on. Technician stated the gas leak was not life threatening or a hazard to residents in care but turned the gas off due to the leak. ADM was reminded to please follow disaster plan and relocate residents due to the facility because there was no running hot water, no heater and no working stove.

At 1:30 PM on 12/11/25 LPA Yanez arrived at the facility to verify if all residents had been relocated. ADM stated that 4 out of 16 residents were relocated on 12/10/25 and stated 12 out of 16 residents refused to go to the hotel. ADM stated he will submit incident report to CCLD within 7 days. LPA observed the facility still has no running hot water or heater and no working stove.

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NAME OF LICENSING PROGRAM MANAGER: Christine Kabariti
NAME OF LICENSING PROGRAM ANALYST: Marcela Yanez
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 12/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST CR/RES, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: VILA VICTORIA #1
FACILITY NUMBER: 435202473
VISIT DATE: 12/11/2025
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ADM stated the repair technician came this morning to run a gas pressure test. Per work order dated 12/11/25 stated the plumbing company isolated the gas line feeding the furnace which indicates the gas leak is located somewhere else in the system. During visit ADM called the plumbing company who did repair and asked for clarification if heater line was reconnected and technician stated he was not sure if line going to the heater is connected to the kitchen stove line that was removed. ADM provided a copy of work order ADM stated the gas line to the stove was removed and he is ordering an electric stove. ADM stated he will provide a copy of receipt once stove is installed. ADM sent LPA a copy of text message from vendor that stated stove will be installed on 12/12/25.

ADM stated he relocated the 4 residents back to the facility on 12/11/2. LPA observed the facility temperature measured with wall thermometer display at 60 degrees F near the office on bottom floor. ADM stated the 12 out of 16 residents were provided space heaters. LPA observed space heater (photograph taken by provided state phone) which displayed 85 degrees F in the second floor near bedroom #8 and 3rd floor space heater near bedroom #6 displayed 85 degrees F as well.

During visit ADM called PG&E at 2:00 PM and verified the appointment time to turn the gas back on and customer service stated they will arrive between 8 AM to 8 PM on 12/11/25. ADM stated that the residents were provided breakfast from a restaurant and sandwiches for lunch and will be bringing food from outside vendor for dinner. ADM stated he is going to relocate residents per relocation plan. ADM provided a reservation receipt for 8 rooms from 12/11/25 to 12/12/25 for a local hotel.

During visit Resident approached ADM stating that he/she did not want to go to stay at hotel ADM assured Resident it would be best for his/her safety.

NAME OF LICENSING PROGRAM MANAGER: Christine Kabariti
NAME OF LICENSING PROGRAM ANALYST: Marcela Yanez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST CR/RES, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: VILA VICTORIA #1
FACILITY NUMBER: 435202473
VISIT DATE: 12/11/2025
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ADM will continue to update CCL and submit a list of the residents that are temporarily relocated.

LPA informed the department has not received a copy of the list of relocation and contact information for residents and a updated disaster plan.

LPA determined this case management needs further investigation.

An exit interview was conducted with ADM and a copy of report was provided. no deficiencies cited.
NAME OF LICENSING PROGRAM MANAGER: Christine Kabariti
NAME OF LICENSING PROGRAM ANALYST: Marcela Yanez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC809 (FAS) - (06/04)
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