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32 | Based on the Responsible Party (RP1-RP4) interviews conducted on 11/05/2024, RP1 and RP2 stated they are happy with the response and support of the Administrator and management staff. RP3 feels communication from them could be better. RP4 sees the Resident Care Coordinator and Med Tec more often on-site.
Based on the observations during 10/15/2024 visit, Administrator (S4) and Resident Care Coordinator (S3) were present at the facility.
Regarding the allegations that the Staff are not following infection control practices, Staff are not adhering to proper hand washing practices, Staff do not provide resident with hand washing soap, Reporting Party (RP) stated that staff are not adhering to proper infection control. Staff are seen roaming the hallways with gloves on "touching resident to resident, doorknobs, cups all without washing their hands or switching gloves." Staff carry garbage bags throughout the facility and placing them outside of the residents' doors. RP also stated that staff are not providing hand washing soap for the residents to wash their hands.
Based on the staff (S1-S4) interviews conducted on 10/15/2024 with four staff members, staff wears and changes gloves after attending a resident and then wash their hands. Wash hands, put on gloves, clean them, and wash hands. Wash hands after taking care of one resident before going to another resident. Each resident room has a bathroom and common bathrooms on each floor are available for them to wash their hands. Staff receives infection control training regularly and the last one was conducted about a month ago. The staff has adequate supplies of hand washing soap, sanitizers, and gloves and they are always in fanny packs with the staff members. Based on the resident (R1) interview conducted on 10/15/2024, R1 stated the staff is always wearing gloves, always notices staff washing their hands before providing care or assistance to them and is fine with the hygiene and cleanliness of the staff, and has their soap in the bathroom. Based on the Responsible Party (RP1-RP4) interviews conducted on 11/05/2024, RP1, RP2, RP3, and RP4 are not sure if the staff follows infection control practices or not. They don’t pay attention to it. They have observed staff wearing gloves and fanny packs around their waist. RP1, RP2, RP3, and RP4 haven’t noticed if staff is following proper hand washing techniques or not. RP1 buys soap for the resident. RP2, RP3, and RP4 haven’t observed or are not aware that staff doesn’t provide residents with hand soap.
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