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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435202710
Report Date: 03/17/2022
Date Signed: 03/17/2022 03:33:52 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2022 and conducted by Evaluator Ryker Heberle
COMPLAINT CONTROL NUMBER: 26-AS-20220310160836
FACILITY NAME:VILLAS AT SARATOGA SKILLED NURSING & ASST LVG, THEFACILITY NUMBER:
435202710
ADMINISTRATOR:WILLIAMS, RYANFACILITY TYPE:
740
ADDRESS:20400 SARATOGA LOS GATOS RDTELEPHONE:
(408) 741-2950
CITY:SARATOGASTATE: CAZIP CODE:
95070
CAPACITY:74CENSUS: 31DATE:
03/17/2022
UNANNOUNCEDTIME BEGAN:
01:44 PM
MET WITH:Travis ClawsonTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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Staff hit a resident while in care
INVESTIGATION FINDINGS:
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On 03/17/2022 at 01:44 pm, Licensing Program Analyst (LPA) Ryker Heberle conducted an unannounced initial 10-day complaint investigation regarding the above allegation. LPA met with Travis Clawson, Administrator (Admin).

During today’s visit, LPA interviewed 1 staff member (Admin) and requested documents. Admin stated that there have been no residents from Assisted Living that have complained about the allegation listed above. Admin confirmed that the alleged victim (R1) has never been a resident of the facility’s assisted living side but is a resident of the skilled nursing facility (SNF).

-Continued, see LIC 9099-C.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Ryker HeberleTELEPHONE: 714-328-5152
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 26-AS-20220310160836
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: VILLAS AT SARATOGA SKILLED NURSING & ASST LVG, THE
FACILITY NUMBER: 435202710
VISIT DATE: 03/17/2022
NARRATIVE
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During review of facility's admission records, LPA confirmed that R1 had no admission history in the facility's assisted living wing. LPA further confirmed via admission records that R1 had been residing in the skilled nursing wing of the facility for over 5 years. LPA confirmed that R1 was not and had never been a resident of the facility’s Assisted Living building. Suspected Abuser (SA) was also confirmed to not have worked in the assisted living facility.

This facility is a Residential Care Facility for the Elderly which contains both an Assisted Living (AL) and Skilled Nursing Facility (SNF). SNF is regulated by the Department of Public Health.

The Department has investigated the above allegation. Based on interviews conducted and documents reviewed, the Department found the above allegation to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No deficiencies were cited during today’s visit.

Exit interview was conducted with Travis Clawson, Administrator. This report was reviewed with Travis Clawson, Administrator, and a copy was provided.
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Ryker HeberleTELEPHONE: 714-328-5152
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2022
LIC9099 (FAS) - (06/04)
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