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32 | R5 stated that he/she calls the staff on their phone whenever he/she need assistance and staff would come within 2 to 5 minutes. R5 can transfer to and from bed to wheelchair with assistance. R5 stated he/she is not bed bound. He/she has paralysis on his/her lower extremities, but is able to ambulate with a walker with assistance from staff. R5 stated that staff are taking care of him/her well. Has no complaints with the staff. There was no incident that a resident was left on his/her diaper for 14 hours.
02/12/2026 - Interview with Staff 1 and 2 (S1 and S2)
S1 stated that staff checks on the residents as often as they can. Staff stated "as you can see, the facility is small and we are here all the time." If one of the adjoining facility (Family feels 2 and 3) needs help, one of the staff from that facility will come here to cover. Residents can call us on our cell phone and we respond to them right away. We do not leave them here by themselves. We do our checks every hour or sometimes if it's busy we check on them every two hours. No more than 2 hours will pass, because it is a small facility."
S2 stated that they check on the residents every hour. S2 stated "this is a really small facility and I can hear the resident if they call me." S2 stated, that R2, R3 and R5 prefers to be given a bed bath. R4 and R1 can shower by themselves but watches over them while in the shower to ensure their safety. S2 stated they have showering and bathing schedules for each resident. S2 stated that residents are able to call them on their cellphones if they need assistance and staff will always show up within 2 to 5 minutes. If it will take them longer than 5 minutes because they are attending to another resident, they notify the resident.
On 02/12/2026, LPA Partoza, conducted an inspection of 5 resident room, Rooms 1, 2. 3 and 4 are single occupancy, and Room 5 is shared with its own bathroom. Room 4 is currently vacant. LPA observed that each room is kept organized and did not smell any malodorous odor inside and outside of the facility. LPA conducted an inspection of the bathrooms and observed the area to be sanitary and organized.
This agency has investigated the complaint that the "facility has staff shortages resulting in delay in providing necessary services to meet the residents' needs." The Department have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
No deficiencies are cited during today's visit base on the California Code of Regulations (CCR) Title 22. An exit interview was conducted with designated Administrator Philipp Perez. A copy of the report was provided.
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