435700439-10-1-2026-52-CC-JZHU-DYFRTR-20261001131845

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 435700439
Report Date: 10/01/2026
Date Signed: 10/01/2026 01:19:23 PM

Document Has Been Signed on 10/01/2026 01:19 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME:	TERRAZAS, AMOR		FACILITY NUMBER:	435700439
ADMINISTRATOR/ DIRECTOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY: 8	TOTAL ENROLLED CHILDREN: 8	CENSUS: 8	DATE:	10/01/2026
TYPE OF VISIT:	Annual/Random	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	10:15 AM
MET WITH:	Amor Terrazas		TIME VISIT/ INSPECTION COMPLETED:	01:45 PM

NARRATIVE

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On 10/01/2026 at 10:15am, Licensing Program Analyst (LPA) Jialing “Julianne” Zhu met with licensee Amor Terrazas for an unannounced annual inspection and a capacity increase inspection. Upon arrival, LPA provided licensee a copy of the Entrance Checklist (LIC 126). The facility is a single-story home. Also residing in the home is licensee’s fingerprint-cleared spouse. The home was toured to conduct a Health and Safety Inspection in the on-limits areas only. The facility’s current hours of operation are Monday - Friday from 8:30am - 5:30pm.

Ratio/Capacity: The facility operates as a small Family Child Care Home licensed with a capacity of 8 children. Licensee has requested a capacity increase to be licensed as a large Family Child Care Home with a capacity of 14 children. (See last page of this report for details of capacity increase approval.) At the time of the inspection, there were eight (8) preschool-age children in care. Two (2) fingerprint-cleared assistants were present. The facility was operating out-of-ratio today.

On-limit Areas (accessible by children in care): The on-limits areas are the converted garage (indoor classroom), living room, hallway bathroom, backyard (outdoor classroom and play area), and side yard. The primary areas used for childcare will be the classroom and backyard. The isolation area for sick children is the living room. The inside of the home is observed to be clean and orderly, with central heating and ventilation for safety and comfort. LPA observed there are ample safe and age-appropriate toys, play equipment and materials. All toxins, cleaning products, and hazardous materials have been made inaccessible to children. An electric fireplace is in the living room, which is properly screened.

Page 1 of 5. See LIC 809C.

Chandra Charles
Jialing Zhu
	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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Document Has Been Signed on 10/01/2026 01:19 PM - It Cannot Be Edited

Created By: Jialing Zhu On 10/01/2026 at 12:29 PM

Link to Parent Document Below:

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TERRAZAS, AMOR	FACILITY NUMBER: 435700439
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/01/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)

Type B

Section Cited

CCR

102416.5(b)(3)

Staffing Ratio and Capacity

(b) For a Small Family Child Care Home, the maximum number of children for whom care may be provided at any one time, including children under age 10 who reside at the licensee's home, shall be one of the following: (3) More than six and up to eight children, without an additional adult attendant, only if the criteria in Section 1597.44 of the Health and Safety Code are met. This requirement is not met as evidenced by:
	Deficient Practice Statement
1 2 3 4	Based on observation, interview, and record review, the licensee did not comply with the section cited above as 8 preschool-age children were present at the time of the inspection. LPA confirmed no children present were enrolled and attending TK or above, and no children were at least 6 years old, which poses/posed a potential health, safety or personal rights risk to persons in care.
	POC Due Date: 10/30/2026
	Plan of Correction
1 2 3 4	Licensee will submit written statement to demonstrate understanding of the ratio requirements for both small and large family child care homes. Written statement will be provided to LPA by 10/30/2026. Approval of a Large Family Child Care Home license will be on hold until the written statement is obtained and reviewed.

Section Cited


	Deficient Practice Statement
1 2 3 4
	POC Due Date:
	Plan of Correction
1 2 3 4

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

	Chandra Charles
NAME OF LICENSING PROGRAM MANAGER:

	Jialing Zhu
NAME OF LICENSING PROGRAM ANALYST:

LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/01/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TERRAZAS, AMOR	FACILITY NUMBER: 435700439
	VISIT DATE: 10/01/2026

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The outdoor play areas are the backyard and side yard which are completely fenced with visual supervision. The outdoor play area is free from defects or dangerous conditions. There is an ample supply of age-appropriate toys and activities available for children, and they are in good condition. There is a play structure in the back yard equipped with a slide and swings. The ground around the play structure is sufficiently padded with turf and rubber mats. There is ample shade available. Gates are locked at all times while children are in the backyard. There are no pools, hot tubs, or similar bodies of water on premises.

Off-limit Areas (not accessible by children in care): The off-limit areas are the primary bedroom and bathroom, two (2) hallway bedrooms, dining room, and kitchen, which will be inaccessible by closed and/or locked doors and visual supervision. The kitchen will be used as a walkthrough only from the classroom to the living room. Applicant was advised that 100% supervision shall be provided when children are walking through the kitchen. LPA advised licensee she must contact Licensing for an inspection prior to changing an OFF-Limit area to ON-Limit.

Child Care Operations: Licensee provides snacks for children. Children bring meals from home. Per Licensee, she does not enroll any crib-aged infants at this time. Sleep cots are available for older children. Bedding is provided by parents, but Licensee have additional bedding when needed. Licensee was reminded that all food and bedding brought from children’s home are to be labeled with the children’s name and stored appropriately. Licensee does not provide transportation to children in care.

Emergency Preparedness/Safety: A fully charged 3A40BC fire extinguisher is located in the indoor classroom. LPA observed one (1) working smoke detector in the indoor classroom and one (1) carbon monoxide detector near the entrance of the home. Fire/disaster drills are conducted at least once every six months, and the last drill was on 05/15/2026. The home is equipped with telephone service and first aid supplies. Per licensee, there are no firearms in the home. There are two small/medium-sized dogs that reside in the home. Licensee confirmed that there are no Registered Sex Offenders living in the facility.

Recordkeeping Review: All adults living in the home have obtained a criminal record clearance. Licensee’s Pediatric CPR/First Aid certification is current and expires on 02/01/2028. Licensee’s Mandated Reporter training for Child Care Providers is current and expires on 10/16/2027. The licensee is in compliance with the immunization laws.

Page 2 of 5. See LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TERRAZAS, AMOR	FACILITY NUMBER: 435700439
	VISIT DATE: 10/01/2026

NARRATIVE

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A facility roster is available for review. LPA reviewed seven (7) children’s files and two (2) staff files. There are no infants (0-24 months) enrolled at this time, so LPA did not review sleep logs. The licensee rents the property. Landlord notification and consent of child care operations are on file. The facility does not have liability insurance, and the Affidavit Regarding Liability Insurance forms (LIC 282) were reviewed. All required Licensing documents are posted by the side entrance.

Licensee was reminded that California Law requires licensees to report unusual incidents or injuries to children in care, to child's parents, and to the Department of Social Services using the Unusual Incident/Injury form (LIC 624B). Any structural changes to the home or additions to the childcare facility must be reported to Community Care Licensing. Incidents must be reported within 24 hours by phone, fax, or email. LPA informed the Licensee that all forms can be downloaded at www.ccld.ca.gov.

Licensee was also reminded that Mandated Reporter Training ("Child Care Providers") is required for all staff and is to be renewed every 2 years by visiting https://mandatedreporterca.com/. Licensee was reminded that EMSA approved Pediatric CPR & First Aid training must be completed every two (2) years.

Licensee was reminded that all adults 18 and over living in the home, persons who provide care and supervision to children, and staff who have contact with children, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a licensed Family Child Care Home. A civil penalty of $100.00 minimum/day for a maximum of 5-days or, if the penalty is for a repeat violation, for a maximum of 30-days per person will be assessed if this regulation is violated.

LPA discussed the safe sleep regulations with Licensee and discussed the Child Care Licensing Safe Sleep webpage at: https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep, as an additional resource. LPA also informed licensee of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at: https://www.cpsc.gov/, and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

Page 3 of 5. See LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TERRAZAS, AMOR	FACILITY NUMBER: 435700439
	VISIT DATE: 10/01/2026

NARRATIVE

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On this date, 09/15/2026 the California Attorney General - Megan’s Law website was searched for information on sex offenders required to register with local law enforcement under California's Megan's Law. No registered sex offenders were found at the facility addresses. Under state law, some registered sex offenders are not subject to public disclosure; therefore, they may not have been included in this search. However, the Department conducts a monthly cross reference of each address on record for all registered sex offenders against all CCLD facility addresses pursuant to information shared by California DOJ.

Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP. When any IMS is provided, a Plan for Providing IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: http://www.ada.gov/childqanda.htm.

Community Care Licensing Division (CCLD) regularly sends information to licensed facilities, providers, and stakeholders by way of Provider Information Notices (PIN), Program Quarterly Update Newsletters and other important information communication platforms. To receive important licensed related information to licensed facilities, visit the CCLD Important Information website at https://www.cdss.ca.gov/inforesources/community-care-licensing/subscribe and select the Child Care option to receive email communication.

During today’s inspection, one (1) Type B deficiency was issued for the facility operating out-of-ratio. Licensee provided written statement (Plan of Correction) at the end of the inspection to demonstrate understanding of the ratio requirements for both small and large family child care home. Type B deficiency will be cleared at the end of the inspection.

Five (5) Advisory Notes were also issued for recordkeeping issues: incomplete information on facility roster, outdated children’s immunization records, and missing/incomplete required forms for children’s files.

Page 4 of 5. See LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TERRAZAS, AMOR	FACILITY NUMBER: 435700439
	VISIT DATE: 10/01/2026

NARRATIVE

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Application for Capacity Increase: Licensee submitted a change of capacity application to convert to a Large Family Child Care Home (maximum capacity: 14 children). The fire clearance for a capacity of 14 children was granted by the Palo Alto Fire Department on 09/23/2026 with no restrictions or special conditions. All documents have been received for the capacity increase application, including a signed Property Owner/Landlord Consent form (LIC 9149) since the Licensee rents the home. With this consent, the facility can operate with a maximum capacity of 14 children when following the maximum capacity ratio. LPA reviewed with Licensee the ratio and capacity requirements of a Large FCCH, including the requirement for the presence of an assistant at the facility. Whenever the assistant is not present, the licensee will comply with the capacity requirements for a Small Family Child Care Home (FCCH). The home has been approved for an increase of capacity and will be effective today, 10/01/2026.

A Notice of Site Visit was given and must remain posted for 30 days. Exit interview was conducted, report was reviewed, and Appeal Rights were provided to licensee Amor Terrazas.

Page 5 of 5. End of Report.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC809 (FAS) - (06/04)

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