435700762-10-26-2023-52-CC-WNOA-CX8V7C-20231103161055

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 435700762
Report Date: 10/26/2023
Date Signed: 10/26/2023 02:50:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Michael Mathew

COMPLAINT CONTROL NUMBER: 52-CC-20230829160933

FACILITY NAME:	WONDER YEARS-PALO ALTO, THE		FACILITY NUMBER:	435700762
ADMINISTRATOR:	MILLER, KENDELL		FACILITY TYPE:	850
ADDRESS:	991 COMMERCIAL STREET		TELEPHONE:	(650) 494-1669
CITY:	PALO ALTO	STATE: CA	ZIP CODE:	94303
CAPACITY:	84	CENSUS: 43	DATE:	10/26/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Julie Fernandez		TIME COMPLETED:	03:05 PM

ALLEGATION(S):

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Staff did not provide adequate supervision to a daycare child

INVESTIGATION FINDINGS:

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On 10/26/23 at, 11:00AM Licensing Program Analyst (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Julie Fernandez and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 43 children and 10 staff in care at the time of the inspection.

Allegation: Staff did not provide adequate supervision to a daycare child, LPA interviewed staff members, parents, and reporting party. Based on interviews conducted, file reviews, and observations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit and appeal rights were given. Exit interview conducted and report was reviewed with Director Julie Fernandez.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:	DATE: 10/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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