<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435700766
Report Date: 08/16/2024
Date Signed: 08/16/2024 01:41:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2024 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240718104158

FACILITY NAME:LEARN & PLAY MONTESSORI MILPITAS, INC.FACILITY NUMBER:
435700766
ADMINISTRATOR:NAMOKAREAN, SELVAFACILITY TYPE:
850
ADDRESS:164 NORTH ABEL STREETTELEPHONE:
(408) 809-0096
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:200CENSUS: 132DATE:
08/16/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Director Selva Namokarean TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Facility staff spoke inappropriately to child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/16/2024 at 12:30 pm, Licensing Program Analyst (LPA) Manel Estoesta conducted a Complaint Investigation. LPA met with the Director Selva Namokarean and explained the nature of the visit. Present on this visit were 22 Staff, 14 Toddlers and 118 Preschool children. Facility operates from Monday to Friday, 8 am to 6 pm.

Reporting Party (RP) alleged that a facility staff spoke inappropriately to child.

Based on the Observations, Interviews, File Review and Record Reviews conducted by the LPA, LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Exit interview conducted and report was reviewed with the Director, Selva Namokarean.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2