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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435700781
Report Date: 07/21/2026
Date Signed: 07/21/2026 03:33:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2026 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260713153843
FACILITY NAME:FOOTSTEPS PRESCHOOLFACILITY NUMBER:
435700781
ADMINISTRATOR:YUGANDHARA NIMKARFACILITY TYPE:
860
ADDRESS:95 S ABBOTT AVETELEPHONE:
(408) 900-9529
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:45CENSUS: 15DATE:
07/21/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Center Director Padmavathy “Shree” Janakiraman TIME COMPLETED:
03:50 PM
ALLEGATION(S):
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1. Staff slapped a child.
2. Staff restrained a child.
INVESTIGATION FINDINGS:
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On 7/21/2026 at 9 am, Licensing Program Analyst (LPA) Manel Estoesta conducted a complaint investigation visit. LPA met with the Center Director Padmavathy “Shree” Janakiraman and explained the nature of the visit. During the visit, there were 4 staff members, 8 toddlers and 7 preschool children. The facility is operating from Monday to Friday, 8 am to 6 pm.

The Reporting Party (RP) alleges the above allegations. During the investigation visit, LPA conducted room observations, interviews and reviewed facility records. LPA also obtained copies of relevant facility records.
In conclusion to the Departments investigation, the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with the facility representative / Center Director Padmavathy “Shree” Janakiraman.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2026 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260713153843

FACILITY NAME:FOOTSTEPS PRESCHOOLFACILITY NUMBER:
435700781
ADMINISTRATOR:YUGANDHARA NIMKARFACILITY TYPE:
860
ADDRESS:95 S ABBOTT AVETELEPHONE:
(408) 900-9529
CITY:MILPITASSTATE:CAZIP CODE:
95035
CAPACITY:45CENSUS: 15DATE:
07/21/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Center Director Padmavathy “Shree” Janakiraman TIME COMPLETED:
03:50 PM
ALLEGATION(S):
1
2
3
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5
6
7
8
9
3. Staff left playground gates open.
4. Facility was out of ratio.
INVESTIGATION FINDINGS:
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On 7/21/2026 at 9 am, Licensing Program Analyst (LPA) Manel Estoesta conducted a complaint iCnvestigation visit. LPA met with the Center Director Padmavathy “Shree” Janakiraman and explained the nature of the visit. During the visit, there were 4 staff members, 8 toddlers and 7 preschool children. The facility is operating from Monday to Friday, 8 am to 6 pm.

The Reporting Party (RP) alleges the above allegations.

During the investigation visit, LPA conducted room observations, interviews and reviewed facility records. LPA also obtained copies of relevant facility records.

Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 52-CC-20260713153843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTSTEPS PRESCHOOL
FACILITY NUMBER: 435700781
VISIT DATE: 07/21/2026
NARRATIVE
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Based on the LPA’s conducted room observations, interviews and reviewed facility records, as follows.

1. Staff 3 (S3) is a Teacher Aide and were supervising children in care, on today’s LPA’s visit, without direct supervision of a teacher. S3 supervised 7 children in one of the preschool classrooms at 10:18 am and during outdoor activity at 11:25 am. At 10 am, Staff 1 (S1) supervised 8 toddlers with Staff 2 (S2), S2 is not a qualified teacher aide.

When this happened, the group and or the classroom becomes out of ratio because the section stated, Teacher-Child Ratio - 101216.3 (b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. Care for Toddlers within a Licensed Preschool Center WD 101804(b)(2) - a ratio of six children to each teacher shall be maintained for all children in attendance in the toddler component. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher......

2. S1 stated that the outdoor play area gate was left open, approximately at noon. S1 stated that S1 could not remember the date when it happened. S3 stated that on 7/1/2026 during an outdoor activity in the morning, she came to learn that the outdoor play area gate was left open by Staff 4 (S4). Outdoor Activity Space 101238.2 (g) The playground shall be enclosed by a fence to protect children and to keep them in the outdoor activity area.

The preponderance of evidence standard has been met; therefore, the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the Center Director that this report dated 7/21/2026, included a Type B deficiency which can be or may be posted as there is a potential risk to the health, safety, or personal rights of children in care.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the facility representative / Center Director Padmavathy “Shree” Janakiraman.

SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 52-CC-20260713153843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTSTEPS PRESCHOOL
FACILITY NUMBER: 435700781
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/04/2026
Section Cited
CCR
101216.3(b)
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Teacher-Child Ratio - 101216.3 (b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.
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LPA Estoesta advised the licensee /director to develop a plan of correction (POC) and the POC submit proof to the Oakland Child Care Regional Office via mail only on or before the POC due date.

LPA and the Director discussed the POC, that it shall describe how it will bring their facility into compliance, and it must be measurable and verifiable. It included but not limited to maintaining incident reports documentation, staff training and meetings.
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This requirement is not met as evidenced by,

Based on the LPA’s conducted room observations, interviews and reviewed facility records, as follows.

Staff 3 (S3) is a Teacher Aide and were supervising children in care, on today’s LPA’s visit, without direct supervision of a teacher. S3 supervised 7 children in one of the preschool classrooms at 10:18 am and during outdoor activity at 11:25 am. At 10 am, Staff 1 (S1) supervised 8 toddlers with Staff 2 (S2), S2 is not a qualified teacher aide.

This poses a potential risk to health, safety or personal rights to children in care.
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LPA recommended to the Director that the licensee can register to the CCLD's Technical Support Program (TSP) which is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist childcare providers experiencing compliance challenges.

LPA also provided a copy of the CHILD CARE ADVOCATE PROGRAM flyer to the director.
Type B
08/04/2026
Section Cited
CCR
101238.2(g)
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Outdoor Activity Space 101238.2 (g) The playground shall be enclosed by a fence to protect children and to keep them in the outdoor activity area.
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LPA Estoesta advised the licensee /director to develop a plan of correction (POC) and the POC submit proof to the Oakland Child Care Regional Office via mail only on or before the POC due date.

LPA and the Director discussed the POC, that it shall describe how it will bring their facility into compliance, and it must be measurable and verifiable. It included but not limited to maintaining incident reports documentation, staff training and meetings.
8
9
10
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This requirement is not met as evidenced by,

Based on the LPA’s conducted room observations, interviews and reviewed facility records, as follows.

2. S1stated that the outdoor play area gate was left open, approximately at noon. S1 stated that S1 could not remember the date when it happened. S3 stated that on 7/1/2026 during an outdoor activity in the morning, she came to learn that the outdoor play area gate was left open by Staff 4 (S4).

This poses a potential risk to health, safety or personal rights to children in care.
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LPA recommended to the Director that the licensee can register to the CCLD's Technical Support Program (TSP) which is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist childcare providers experiencing compliance challenges.

LPA also provided a copy of the CHILD CARE ADVOCATE PROGRAM flyer to the director.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4