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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444400117
Report Date: 04/02/2024
Date Signed: 04/02/2024 10:54:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2024 and conducted by Evaluator Jessica Bongardt
COMPLAINT CONTROL NUMBER: 07-CC-20240312095155
FACILITY NAME:ROCKING HORSE RANCH PRESCHOOLFACILITY NUMBER:
444400117
ADMINISTRATOR:NANCY COHENFACILITY TYPE:
850
ADDRESS:4134 FAIRWAY DR.TELEPHONE:
(831) 462-2702
CITY:SOQUELSTATE: CAZIP CODE:
95073
CAPACITY:30CENSUS: DATE:
04/02/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Megan BaroniTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yelled at parent in the presence of day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jessica Bongardt conducted a subsequent complaint visit and met with Megan Baroni, Site Director today. The purpose of LPA’s visit was to deliver investigation findings.

On March 18, 2024, and April 02, 2024, LPA conducted unannounced inspections of the facility. There was an accusation made that a staff was yelling at a parent in front of the children. During the course of the investigation, staff and parent interviews were conducted. Facility records were reviewed.

Reporting Party (RP) stated the incident was witnessed by staff. All staff and parents who were interviewed by LPA stated they did not witness any staff yelling in front of children.

Based on investigation, file review, and parent and staff interviews, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gladys KuizonTELEPHONE: (510)-566-5850
LICENSING EVALUATOR NAME: Jessica BongardtTELEPHONE: 408-834-2558
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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