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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444403570
Report Date: 10/03/2022
Date Signed: 10/03/2022 11:01:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2022 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20220812102431
FACILITY NAME:HOLY CROSS PRESCHOOLFACILITY NUMBER:
444403570
ADMINISTRATOR:PATANO, PATRICIAFACILITY TYPE:
850
ADDRESS:170 A HIGH STREETTELEPHONE:
(831) 425-1782
CITY:SANTA CRUZSTATE: CAZIP CODE:
95060
CAPACITY:31CENSUS: 8DATE:
10/03/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Crissy RoubalTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speak innapropriatley about children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 3rd, 2022 at 9:30am Licensing Program Analyst (LPA), Kassandra Medrano, conducted an unannounced subsequent complaint inspection to deliver findings of the investigation. LPA met with Director, Crissy Roubal, and Patricia Patano, Principal and explained the nature of today's inspection.

LPA Medrano conducted interviews, toured the facility and obtained copies of pertinent information. Based on information obtained; there is not enough evidence to prove that the above allegations have occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur. Due to the above information, the allegations are UNSUBSTANTIATED.

NOTICE OF SITE VISIT WAS ISSUED AND SHALL BE POSTED FOR 30 DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Diana Stephenson
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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