444416435-10-2-2025-07-CC-GKUN-DN4SWY-20251104131503

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 444416435
Report Date: 08/27/2025
Date Signed: 10/02/2025 10:48:57 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2025 and conducted by Evaluator Darnella Barnes

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20250822124429

FACILITY NAME:	L'ACADEMY PRESCHOOL SANTA CRUZ		FACILITY NUMBER:	444416435
ADMINISTRATOR:	LANIE CHOI		FACILITY TYPE:	850
ADDRESS:	3205 SALISBURY DRIVE		TELEPHONE:	(831) 479-7790
CITY:	SANTA CRUZ	STATE: CA	ZIP CODE:	95065
CAPACITY:	38	CENSUS:	DATE:	08/27/2025
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Lanie Choi		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff did not prevent a day care child from hitting other children in care
Staff yelled at children in care

INVESTIGATION FINDINGS:

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This as an amended report which supersedes the report delivered on 08/27/2025.

Licensing Program Analyst (LPA) Darnella Barnes conducted an unannounced investigation regarding alleged lack of supervision and violation of a child’s personal rights. Director Lanie Choi was informed of the investigation and granted access.

The allegation involved a child (C1) and staff member (S1) on August 22, 2025.

Present during the visit were the Director, 18 children, and 5 staff members. LPA Barnes toured the facility and observed C1 and S1 during classroom and playground activities with no indications of supervision issues.

-----CONTINUED NEXT PAGE-----

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:	DATE: 10/02/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20250822124429

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: L'ACADEMY PRESCHOOL SANTA CRUZ	FACILITY NUMBER: 444416435
	VISIT DATE: 08/27/2025

NARRATIVE

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LPA Barnes interviewed the Director, three staff members (S1, S2, S3), and child (C1). Relevant documents were obtained, including personnel report, staff time sheets, children’s roster and parent handbook. The Director and all staff (S1,S2,S3) denied any violations. Child C1 identified S1 as their favorite teacher.

LPA also interviewed seven parents of enrolled children. All reported positive experiences and had no concerns regarding staff behavior or supervision

Based on interviews, observations, and document review, it was determined there was no lack of supervision and no violation of the child’s personal rights.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED

No deficiency is issued during today's investigation. Appeal rights provided.

Exit interview conducted and report was reviewed with Director, Lanie Choi.

A notice of site visit was given and must remain posted for 30 days.

-----END OF REPORT -----

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Darnella Barnes
LICENSING EVALUATOR SIGNATURE:	DATE: 10/02/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025

LIC9099 (FAS) - (06/04)

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