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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444417183
Report Date: 08/03/2026
Date Signed: 08/03/2026 09:31:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2026 and conducted by Evaluator Pedro Jesus Gutierrez
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260501121122
FACILITY NAME:SIMCHA PRESCHOOLFACILITY NUMBER:
444417183
ADMINISTRATOR:CAITLIN CLANCYFACILITY TYPE:
860
ADDRESS:3055 PORTER GULCH ROADTELEPHONE:
(831) 479-3444
CITY:APTOSSTATE: CAZIP CODE:
95003
CAPACITY:52CENSUS: 25DATE:
08/03/2026
UNANNOUNCEDTIME BEGAN:
08:57 AM
MET WITH:Caitlin ClancyTIME COMPLETED:
09:41 AM
ALLEGATION(S):
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Staff yell at children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Pedro Gutierrez conducted an unannounced complaint investigation to deliver complaint findings. LPA met with the Director, Caitlin Clancy and informed her of the purpose of the visit. The Department received a complaint alleging that staff yell at children in care. As part of the investigation, LPA toured the indoor and outdoor areas of the facility, conducted interviews, observation, and obtained relevant documents. Present were director, eight staff, and 25 daycare children.

Information obtained during the investigation reflected varying accounts. Based on information obtained, it is reported that the teacher (S1) occasionally raises her voice to gain children’s attention or redirect behavior, typically outdoors or during transitions. Other individuals stated they have not observed yelling or inappropriate tone. No information was obtained indicating that children cried, appeared fearful, or demonstrated negative emotional impact following interactions with teacher (S1). During LPA’s observation, children were engaged, calm, and no yelling or inappropriate interactions were observed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Pedro Jesus Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260501121122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SIMCHA PRESCHOOL
FACILITY NUMBER: 444417183
VISIT DATE: 08/03/2026
NARRATIVE
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Based on the information gathered, the evidence does not establish that staff yell at children in care in a manner that violated regulations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

There were no deficiencies cited.



Exit interview was conducted and report was reviewed with Director, Caitlin Clancy. Appeal Rights were given.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Pedro Jesus Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2