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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 444418491
Report Date: 08/06/2026
Date Signed: 08/06/2026 05:52:58 PM

Document Has Been Signed on 08/06/2026 05:52 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME:LIL' CHARMER'S LEARNING ACADEMYFACILITY NUMBER:
444418491
ADMINISTRATOR/
DIRECTOR:		SARAH HINKLEFACILITY TYPE:
860
ADDRESS:440 FREDERICK STREETTELEPHONE:
(831) 818-1682
CITY:SANTA CRUZSTATE: CAZIP CODE:
95062
CAPACITY: 77TOTAL ENROLLED CHILDREN: 17CENSUS: 13DATE:
08/06/2026
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:55 PM
MET WITH:Lilly MeadTIME VISIT/
INSPECTION COMPLETED:
06:01 PM
NARRATIVE
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On 08/06/2026, Licensing Program Analysts(LPAs) Jaime Gonzales and Marilou Monico conducted an unannounced Case Management Inspection. Staff (S1) came and opened the front door to provide LPAs with access to the facility. LPAs met with Owner, Lilly Mead, and explained the purpose of today's visit. LPAs toured the facility with Owner. LPA Monico observed Staff (S2) supervising four awake children and one child who was still on a cot. Of the awake children, one was playing at the table, one was pushing a cart, one was standing in the classroom, and one was with Staff 2 preparing for a diaper change. Owner joined S2 in the classroom. LPAs observed four infants and one Staff (S3) in the Tiny Twinkles (infant room) then joined by S1 upon returning to the classroom. There were four napping preschool children supervised by Staff (S4) in the Rocket Rangers (preschool room).

Based on LPA's observation, review of staff records, and interview with staff, it was determined that (S2) is a teacher's aide and does not posses the required educational units to qualify as a toddler option teacher. LPAs reviewed staff records and determined that S3 is missing the infant units to be a qualified infant teacher.

Per Title 22, Division 12 of the California Code of Regulations, the following Type B deficiency is being cited. (see next page).

Exit interview conducted and report was reviewed with Owner, Lilly Mead. Appeal rights were provided.

A Notice of Site Visit was issued and must remain posted for 30 days.
Adam Hamer
Jaime Gonzales
DATE: 08/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 08/06/2026 05:52 PM - It Cannot Be Edited


Created By: Jaime Gonzales On 08/06/2026 at 04:22 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: LIL' CHARMER'S LEARNING ACADEMY
FACILITY NUMBER: 444418491

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied: Appeal Not Submitted Timely
Type B
08/13/2026
Section Cited
HSC
1596.955(a)(4)

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(a) The department shall develop guidelines and procedures to permit licensed child daycare centers serving preschool age children to create a special program component...(4) A ratio of six children to each teacher shall be maintained for all children in attendance at the toddler program...
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Owner to submit a written plan by 08/13/26 to ensure teacher-child ratio is maintained at all times.
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This requirement was not met as evidenced by: Based on LPA's observation, interview with staff, and review of records, it was determined that Staff (S2) who is a teacher's aide was alone in the toddler classroom (Star Sprouts) supervising five children (1 napping child and 4 awake children). This poses a potential risk to the health, safety, and personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Adam Hamer
NAME OF LICENSING PROGRAM MANAGER:
Jaime Gonzales
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 08/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/06/2026


LIC809 (FAS) - (06/04)
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