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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 445202292
Report Date: 09/02/2020
Date Signed: 09/02/2020 04:03:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2020 and conducted by Evaluator Anna Bui
COMPLAINT CONTROL NUMBER: 26-AS-20200603140222
FACILITY NAME:SUNSHINE VILLA ASSISTED LIVING AND MEMORY CAREFACILITY NUMBER:
445202292
ADMINISTRATOR:JAMES MCKIEFACILITY TYPE:
740
ADDRESS:80 FRONT STREETTELEPHONE:
(831) 459-8400
CITY:SANTA CRUZSTATE: CAZIP CODE:
95060
CAPACITY:132CENSUS: 95DATE:
09/02/2020
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:James McKie, Executive DirectorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff not properly trained on medication procedures
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Anna Bui and Jackie Jin conducted a Tele-visit due to COVID-19 health pandemic to deliver the findings to the above allegation. LPAs spoke with James McKie, Executive Director, via facetime.

Between 6/11/2020 and 7/20/2020, six staff members were interviewed. 6 out of 6 confirmed they have received medication training. 5 out of 6 stated they have not pre-poured medications. 6 out of 6 have confirmed that pre-pouring medications are not allowed at the facility.

Continued on page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Anna BuiTELEPHONE: 650-269-7419
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 26-AS-20200603140222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: SUNSHINE VILLA ASSISTED LIVING AND MEMORY CARE
FACILITY NUMBER: 445202292
VISIT DATE: 09/02/2020
NARRATIVE
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Between 7/29/2020 and 8/5/2020, five residents were interviewed. 5 out of 5 stated that they are receiving their medications on time and have not seen medications being poured for other residents. 5 out of 5 have stated that staff bring them their medications to their room.

A medication pass was also observed for four residents. Med carts were locked, and medications were documented on the computer after they were given. Medications were prepared at each resident’s door and given to the resident in the room or in front of the door. No medications were observed to be pre-poured.

The Medication Training Manual was reviewed and stated “Under no circumstance is a Med Aide allowed to: Give medications poured by another person, pour medications for another person to give, pre-pour medications.” The Plan of Operation also stated “Do not open/prepare medication until resident is ready to accept it.”

Staff files were also reviewed for five Med Techs. Based on interviews and review of staff files, 5 out of 5 staff have the required initial medication training requirements and annual required training hours for 2019.

This Department has investigated the above allegation. Based on interviews, observation, and record reviews, the Department has determined that the allegation is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

This report was reviewed with James McKie, Executive Director, and a copy of this report will be emailed to James McKie, Executive Director, on 9/2/2020 for signature.
SUPERVISOR'S NAME: Sarah YipTELEPHONE: (408) 324-2131
LICENSING EVALUATOR NAME: Anna BuiTELEPHONE: 650-269-7419
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2020
LIC9099 (FAS) - (06/04)
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