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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 451375074
Report Date: 03/16/2023
Date Signed: 03/17/2023 08:23:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230113085457
FACILITY NAME:DUNCAN, SHERRIE FAMILY DAY CAREFACILITY NUMBER:
451375074
ADMINISTRATOR:DUNCAN, SHERRIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 275-1935
CITY:SHASTA LAKE CITYSTATE: CAZIP CODE:
96019
CAPACITY:14CENSUS: 9DATE:
03/16/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Sherrie Duncan, LicenseeTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Child sustained unexplained bruises while in care
Staff handled child roughly
Licensee and staff hit child
Licensee not meeting child’s toileting needs
INVESTIGATION FINDINGS:
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On March 16, 2023 at 9:15am, Licensing Program Analyst (LPA) N. Cunningham conducted an unannounced complaint inspection, and met with Licensee Duncan. It was alleged that Child 1 sustained unexplained bruises while in care, specifically, it was assumed that Child 1 fell off an airplane toy in the front room, however, no one witnessed it. It was also alleged that staff handled child roughly, specifically, a staff member grabbed the child by the arm and pulled her up. Lastly, it alleged that the licensee and staff hit a child and licensee did not meet child’s toileting needs.

The licensee was interviewed on 1/19/23 at 1:05pm and denied all the allegations. Staff 1 was interviewed on 1/19/23 at 2:20pm and denied all the allegations. On 1/19/23, LPA observed the licensee

* Continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230113085457
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: DUNCAN, SHERRIE FAMILY DAY CARE
FACILITY NUMBER: 451375074
VISIT DATE: 03/16/2023
NARRATIVE
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and Staff 1 appropriately supervising seven children. On 1/19/23 at 3:45pm, LPA attempted to interview Child 1 and Child 2. On 3/14/23, LPA interviewed three parents. On 3/16/23 at approximately 9:20am, LPA interviewed Staff 2. Interviews with parents and staff did not corroborate the allegations.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided, and an exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2